Technical Writer

MX • Lehi, UT

17d • Hybrid

About The Position

We are looking for a driven Technical Writer to contribute to our developer documentation for a wide range of MX products. This Technical Writer will have a direct role in carrying our documentation to the next level and overall improvement to the developer experience associated with our products. Candidates should have proven experience working on documentation teams and have experience working alongside product managers and engineers to extract information in a fast-paced environment.

Requirements

• 3+ years of industry equivalent experience (experience in software or engineering internships or employment) preferred
• A writing portfolio that shows your ability to explain technical concepts clearly
• Demonstrated knowledge writing OpenAPI specifications
• Demonstrated knowledge writing documentation for non-technical audiences such as user guides, support documentation, knowledge-base articles, etc.
• Demonstrated knowledge writing for internal and external audiences
• Experience leading content initiatives and collaborating with cross-functional stakeholders
• Excellent written and verbal communication skills in English
• Strong skills in information gathering and information architecture
• Familiarity with one or more programming languages, Markdown, and Git
• Bachelor’s Degree at a minimum, preferably in a technical field

Responsibilities

• Produce clear and accurate user and developer documentation that meets company-defined quality standards
• Collaborate with engineers, product managers, and designers to document new features
• Draft and develop documentation, including developer integration guides, API reference material, product overviews, and other product documentation
• Work closely with cross-functional stakeholders to gather feedback
• Manage multiple projects in a fast-paced, iterative environment
• Collaborate with other technical writers and management to improve current documentation via structure, design, and style
• Use independent judgment in significant technical issue evaluation and documentation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees