Technical Writer

Serco • VA-Herndon US-PR US-GA US-NY US-CA US-IL US-TX US-PA US-FL US-MA US-LA..., VA

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About The Position

Serco is hiring Technical Writers to support the Federal Emergency Management Agency Public Assistance recovery initiatives in Zone 2 across the Midwest. The Technical Writers will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA’s mission by helping those effected by man-made and natural disasters. These positions are deployment based, and you must be willing and able to deploy anywhere in Zone 2. This position is contingent upon your ability to obtain/maintain/transfer a FEMA EOD Badge/Public Trust Clearance. This position is contingent upon customer requirements and/or their approval. In this role, you will: Assist in the development of PA Program guidance documents and tools when needed Create/provide training aids, instructor guides, student manuals, and web-based training for PA course instruction Provide technical, technical editing, graphic development, and formatting for PA documents

Requirements

• 5 years minimum of prior Federal Emergency Management Agency (FEMA) Public Assistance (PA) experience
• A bachelor's degree and 5 years’ experience in disaster fieldwork or field of expertise; OR a graduate level degree or professional registration with 2 years of experience in disaster fieldwork or field of expertise; OR 10 years of experience in disaster fieldwork or in field of expertise (without a degree; must have high school diploma or GED)
• Experience with technical writing
• Demonstrated knowledge and experience in recovery arena
• The ability to obtain and maintain FEMA Public Trust
• A United States citizenship
• The ability to maintain FEMA specific trainings
• Strong Microsoft Office skills
• Excellent written and oral communication skills
• The ability to deploy to any location in zone 2 with a 24–48-hour notice after task order award
• Zone 2 includes Arkansas, Colorado, Illinois, Indiana, Louisiana, Michigan, Minnesota, Montana, New Mexico, North Dakota, Ohio, Oklahoma, South Dakota, Texas, Utah, Wisconsin, and Wyoming
• The ability to go on 6–12-month deployments at a minimum
• Experience and comfortability using a smart phone
• The ability to work independently, in a team environment and under stressful conditions with tight deadlines

Nice To Haves

• Knowledge of the FEMA Public Assistance program/policy
• Trained in the Public Assistance delivery model preferred
• Active FEMA badge

Responsibilities

• Assist in the development of PA Program guidance documents and tools when needed
• Create/provide training aids, instructor guides, student manuals, and web-based training for PA course instruction
• Provide technical, technical editing, graphic development, and formatting for PA documents

Benefits

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan that includes counseling conditions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees