Technical Writer

Tcom, L.P. • Elizabeth City, NC

19d

About The Position

Write and revise technical materials, such as equipment operator, maintenance, manuals, appendices, and repair parts and special tools lists manuals on advanced military equipment. May assist in layout work. Technical writer to develop system documentation to be used for maintenance and operation of the aerostat, mooring subsystem, payloads, and associated ground/site support equipment. This role is for the Documentation and Training department. This opening is contingent on TCOM receiving US government authorization to proceed with work on a contract already awarded. Working Procedure: Major Work Responsibilities: Maintain cognizance of system hardware status, configuration and testing schedules Become fully knowledgeable of the functions, operation, test and maintenance procedures of the equipment Evaluate existing operation and maintenance documentation Modify and develop documentation to meet current hardware configuration, requirements and schedules Review vendor documentation Interface with hardware/system and field engineering personnel to obtain the necessary information for developing the documentation materials Develop the operation and maintenance manuals within the schedule requirements Validate operation and maintenance manuals Develop documentation in MIL-STD format using XML Adhere to stylesheet and DTD rules Ensure IETM XML is error free by using business rules and source verifier Supporting Work Responsibilities: Observe, receive, and otherwise obtain information from all relevant sources Review engineering specifications and design review documents Interview engineers and field support specialists Read engineering drawings Review Field Mod notices Review and evaluate previously existing training materials Use computers and computer systems (including hardware and software) Proficient with technical writing in XML and/or Arbortext is required Proficient in use of DoD specifications, such as MIL-STD 40051-2C and MIL-HDBK-1222 Proficient in S1000D Proficient with Microsoft Office Suite, such as Word, PowerPoint, and Excel Familiar with graphics tools such as Adobe Creative Suite a plus Familiar with modeling tools such as Solid Works a plus Familiar with computer-based authoring tools, such as Windchill, Captivate or Articulate a plus Documenting/Recording/Communicating/Updating/Using/Evaluating Information: Enter, transcribe, record, store, or maintain information in written or electronic/magnetic form Provide information to supervisors and co-workers by telephone, in written form, e-mail, or in person Confer with engineering disciplines, technical installers, manufacturing personnel, or field support personnel Keep up-to-date technically and applying new knowledge to your job Use interviewing procedures Use technical information in operation and maintenance activities Evaluate Information to Determine Compliance with Standards Use relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards Ensure correct grammar, punctuation, or spelling Perform other duties and responsibilities as assigned.

Requirements

• Bachelor’s degree in a related technical Engineering field or equivalent amount of education and experience. Related military training and/or experience is a plus.
• Minimum of five years of related work experience including preparation of system documentation.
• Proficient with technical writing in XML and/or Arbortext is required
• Proficient in use of DoD specifications, such as MIL-STD 40051-2C and MIL-HDBK-1222
• Proficient in S1000D
• Proficient with Microsoft Office Suite, such as Word, PowerPoint, and Excel

Nice To Haves

• Field Engineering experience is desirable.
• Demonstrated experience in electrical, mechanical, HVAC, Fiber Optics, Aviation, Rail, Maritime, and Radar operation and maintenance are also acceptable forms of demonstrated abilities.
• Familiar with graphics tools such as Adobe Creative Suite a plus
• Familiar with modeling tools such as Solid Works a plus
• Familiar with computer-based authoring tools, such as Windchill, Captivate or Articulate a plus

Responsibilities

• Maintain cognizance of system hardware status, configuration and testing schedules
• Become fully knowledgeable of the functions, operation, test and maintenance procedures of the equipment
• Evaluate existing operation and maintenance documentation
• Modify and develop documentation to meet current hardware configuration, requirements and schedules
• Review vendor documentation
• Interface with hardware/system and field engineering personnel to obtain the necessary information for developing the documentation materials
• Develop the operation and maintenance manuals within the schedule requirements
• Validate operation and maintenance manuals
• Develop documentation in MIL-STD format using XML
• Adhere to stylesheet and DTD rules
• Ensure IETM XML is error free by using business rules and source verifier
• Observe, receive, and otherwise obtain information from all relevant sources
• Review engineering specifications and design review documents
• Interview engineers and field support specialists
• Read engineering drawings
• Review Field Mod notices
• Review and evaluate previously existing training materials
• Use computers and computer systems (including hardware and software)
• Enter, transcribe, record, store, or maintain information in written or electronic/magnetic form
• Provide information to supervisors and co-workers by telephone, in written form, e-mail, or in person
• Confer with engineering disciplines, technical installers, manufacturing personnel, or field support personnel
• Keep up-to-date technically and applying new knowledge to your job
• Use interviewing procedures
• Use technical information in operation and maintenance activities
• Evaluate Information to Determine Compliance with Standards
• Use relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards
• Ensure correct grammar, punctuation, or spelling
• Perform other duties and responsibilities as assigned.

Benefits

• TCOM offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts/HSAs, EAP, tuition reimbursement, parental leave, paid time off (PTO), and company-paid holidays. The specific programs, options and eligibility may vary depending on date of hire, classification, and schedule type.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level