Technical Writer
About The Position
Summary : Responsible for writing and maintaining various types of user documentation. Work closely with product management and operational readiness groups to maintain service levels and meet expectations of the documentation management process. Job Responsibilities: Develop and maintain document content (text, visual elements, etc.) relating to new or changed features within the Frontier product suite. Explain scientific and technical ideas in simple language. Manage the repository of documents for each product release. Follow revision numbering and formatting guidelines for all technical and end-user documents. Collaborate with SME’s on gathering information and planning for every document update, with the aim of producing clear, concise, accurate, and easily read user guides and technical documentation packages. Follow all Liberty Vote processes and procedures to ensure high-quality content delivery. Monitor Documents accuracy and quality (Testing and Verification) process.
Requirements
- At least 3 to 5 years of technical writing experience.
- Experience with a Component Content Management System (CCMS) such as Paligo or similar systems.
Nice To Haves
- Experience with Adobe FrameMaker OR XML, and DITA
- Undergraduate degree in communications, English, or similar
- Knowledge of SharePoint, Confluence, and JIRA content management tools
- Strong time management skills
- Ability to manage projects with detail-oriented skills
Responsibilities
- Develop and maintain document content (text, visual elements, etc.) relating to new or changed features within the Frontier product suite.
- Explain scientific and technical ideas in simple language.
- Manage the repository of documents for each product release.
- Follow revision numbering and formatting guidelines for all technical and end-user documents.
- Collaborate with SME’s on gathering information and planning for every document update, with the aim of producing clear, concise, accurate, and easily read user guides and technical documentation packages.
- Follow all Liberty Vote processes and procedures to ensure high-quality content delivery.
- Monitor Documents accuracy and quality (Testing and Verification) process.
Benefits
- bonus eligible
- benefits eligible
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
