Technical Writer

Booz Allen Hamilton•Washington, DC

19h

About The Position

Technical Writer The Opportunity: Do you thrive in a mission-driven environment where clear communication and technical precision empower operational success? We’re seeking a Technical Writer to lead documentation and training efforts for the Navy’s Records Management (RM) Cloud Application—a rapidly deployed system supporting critical DoD initiatives. You’ll work closely with stakeholders to capture system specifications, translate complex processes into accessible user guides, and align documentation with federal and Navy policies. Your work will ensure continuity of knowledge across personnel transitions and program evolution, bridging the gap between technical implementation and user understanding. You understand that great communicators combine technical fluency with instructional clarity. You’ll produce fleet-facing slick sheets, training materials, and web-based documentation that drive adoption and enhance system usability. As a trainer, you’ll help users confidently navigate the system through hands-on guidance and well-crafted learning resources. With deep experience in DoD IT environments, records management, and modern content development tools, you’ll help transform a fast-moving cloud application into a well-documented, scalable solutions. Join us. The world can’t wait.

Requirements

5+ years of experience producing technical documentation for large-scale IT or cloud applications
3+ years of experience in a DoD environment
Experience developing comprehensive documentation and training materials to ensure continuity of knowledge and operations through personnel changes and program transitions
Experience authoring and developing user guides, training materials, and system specifications for both technical and non-technical audiences
Ability to translate technical details into clear and actionable instructions
Ability to understand and describe application process links to federal, DoD, or Navy policies, standards, and compliance requirements
Ability to publish in multiple formats, including PDF deliverables, SharePoint pages, and HTML-based web documentation
Ability to provide a professional portfolio with documents created
Secret clearance
Bachelor’s degree

Nice To Haves

Experience as a technical writer for the Navy
Experience producing documentation for records management systems or other compliance-driven enterprise applications
Experience as a knowledge manager
Experience with UI or UX design
Knowledge of Navy instructions, policies, and records management (RM) processes
Knowledge of modern content development tools
Ability to provide a portfolio with graphic design work