Technical Writer

Kforce•Tempe, AZ

29d

About The Position

The Software Technical Writer will be responsible for producing high-quality documentation that clarifies software functionality, assists users in troubleshooting, and supports developers in understanding system architecture and APIs. This role involves working closely with engineers, product managers, QA, and UX designers to translate technical information into understandable, accurate, and engaging content.

Requirements

Minimum 3 years as a Technical Writer in a software or technology environment
Experience with single-sourcing, structured authoring, or content reuse strategies
Experience writing developer-focused documentation (e.g., SDKs, APIs, integrations)
Experience with graphic or diagramming tools (e.g., Visio, Lucidchart, Figma, Snagit)
Strong understanding of software development concepts, SDLC, APIs, and databases
Basic knowledge of programming languages (Java, Python, JavaScript, etc.) to interpret code samples
Proficiency with documentation tools (e.g., MadCap Flare, RoboHelp, Confluence, Markdown, DITA, MS Office, or Git-based docs)
Ability to quickly grasp new technologies and explain them clearly
Ability to prepare and present concepts and vision (written and verbal) to the software development team, management, and other internal and external stakeholders
Candidate must be an excellent communicator, have strong attention to detail, and be a problem-solver/critical-thinker

Responsibilities

Develop, write, and maintain user guides, API documentation, release notes, FAQs, online help, and knowledge base articles
Collaborate with software engineers, product managers, and QA teams to gather technical details and ensure accuracy
Translate complex technical concepts into clear, concise, and user-friendly documentation for both technical and non-technical audiences

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