Technical Writer

FriendliAI•San Francisco, CA

26d

About The Position

FriendliAI is hiring a Technical Writer to craft clear, engaging, and accurate content that helps developers, customers, and partners understand and succeed with our AI platform. You’ll be the bridge between complex technical concepts and accessible information. From developer documentation to customer-facing guides, your work will remove friction, drive adaptation, and communicate FriendliAI’s value across multiple channels. You’ll collaborate with engineers, product managers, and go-to-market teams to create documentation, marketing assets, and campaign content. Your writing will serve both technical and business audiences, ranging from SDK reference docs to blog posts, whitepapers, newsletters, and partner materials.

Requirements

Bachelor’s in Business, Marketing, Technical Communication, or a related field.
3+ years of experience in technical writing, developer documentation, or content creation in the technology industry.
Excellent written and verbal communication skills in English, with a proven ability to clearly explain complex concepts.
Ability to work independently, prioritize, and manage multiple projects in a fast-paced environment.
Proficiency with content management and publishing tools (e.g., CMS, Markdown, Git).

Nice To Haves

Familiarity with or interest in AI (especially generative AI) and IT B2B SaaS.
Experience writing for developer tools, SDKs, or APIs.
Developer relations experience.
Have published an academic paper.
Comfortable collaborating across engineering, product, and go-to-market teams.

Responsibilities

Plan, create, and manage content across various platforms, including documentation, websites, blogs, newsletters, and social channels.
Write clear guides, examples, and references that help developers adopt and integrate FriendliAI products effectively.
Research potential customers, competitors, and industry trends to inform the direction of content.
Support existing customers with updated resources.
Continuously update and improve content to reflect new product features, industry trends, and best AI practices.