Technical Writer/User Assistance Internship

Paperless Environments • Baton Rouge, LA

2d • Onsite

About The Position

This senior-level internship is designed for local college students in their final year of study who are seeking a structured transition into a professional role after graduation. The Technical Writer / User Assistance Specialist Intern will support our proprietary software by creating clear, user-centered documentation and assistance content. The role offers hands-on experience with digital learning tools and structured content platforms used by modern technical communications teams. Interns will work on both written and multimedia user assistance deliverables, contributing to onboarding content, release documentation, and help center assets. The role blends professional writing, user experience, and business communication , making it well suited for students in English, Technical Communication, Business, Information Systems, or related disciplines . This internship is intentionally structured as a pipeline-to-hire opportunity , with the expectation of conversion to a full-time role upon graduation with a GPA of 3.0 or higher , contingent on performance and business needs.

Requirements

• Final Academic Year (Senior Internship)
• GPA 3.0 or higher

Responsibilities

• Writing and editing clear , audience focused technical and instructional content
• Translating complex technical concepts into accessible language for end users
• Creating user guides, help center articles, release notes, and internal documentation
• Applying style guides, editorial standards , and accessibility best practices
• Collaborating with cross-functional teams to gather information and refine content
• Learning to use modern authoring and documentation tools such as Paligo and Help + Manual
• Gaining exposure to multimedia content creation tools like Murf (AI voiceover) and Camtasia (video editing)
• Using version control, task tracking, and content reuse strategies in a collaborative publishing environment

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed