Technical Writer (SharePoint)

Principal Financial Group • Des Moines, IA

5h • $65,700 - $109,200 • Hybrid

About The Position

We’re looking for a skilled Technical Writer who can do more than create high‑quality documentation—you will help shape and sustain governance, reporting, and certification processes that support a highly regulated financial services environment. If you enjoy making complex processes understandable, ensuring documentation is audit‑ready, and building structured oversight frameworks, this role is a great fit.
This role also plays a key part in SharePoint site design, content architecture, permissions governance, and solution support, so SharePoint experience is required.

Requirements

• 4+ years of experience in technical writing, communications, journalism, financial services, or a related field.
• 2+ years of direct technical writing experience.
• SharePoint experience, including: Site design & layout Permissions & access governance Content architecture Workflow or automation familiarity
• Strong understanding of business applications, HTML, Information Mapping, and digital documentation best practices.
• Excellent written and verbal communication skills.
• High attention to detail, accuracy, and organization.
• Ability to manage multiple priorities and meet deadlines.
• Experience with content management systems and/or Dreamweaver.

Nice To Haves

• Experience with JIRA (workflow oversight, project tracking)
• Strong project management skills, especially related to documentation and governance initiatives
• Experience developing governance frameworks, reporting structures, and certification processes
• Background in highly regulated financial services environments
• FINRA Series license holders encouraged, but not required

Responsibilities

• Write, update, and maintain clear, user‑focused documentation for business processes across web‑based and digital platforms.
• Edit and proofread content to ensure consistency, accuracy, and usability.
• Publish and manage content within intranet, SharePoint, and other CMS tools.
• Apply established information architecture, design standards, and editorial guidelines.
• Partner with project teams and subject matter experts to gather information and create accurate, user‑friendly documentation.
• Conduct audience analysis, content planning, and usability reviews.
• Align documentation with training strategies and performance support needs.
• Build and maintain governance structures, version control, and audit‑ready documentation processes.
• Develop reporting, certification, and compliance tracking mechanisms for policies and procedures.
• Use data and usability insights to continuously improve information design and governance models.
• Participate in special projects or additional assignments as needed.

Benefits

• Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short-term illness.
• Employees don’t accrue a bank of time off under FTO and there is no set number of days provided.
• Pension Eligible

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed