Copy of Technical Writer Co-op

Mechanical Licensing CollectiveNashville, TN
17dHybrid

About The Position

In this role, you will be responsible for creating clear, well-written documentation that translates complex information into easily understandable content for diverse audiences. This role requires someone to collaborate closely with a wide range of employees, from Executives to Associates, to produce high-quality documentation that provides process transparency. The documentation helps support onboarding, training, and business continuity initiatives.

Requirements

  • Pursuing a bachelor’s degree in English, Technical Communication, or Technical Writing.
  • Strong writing, editing, and proofreading skills.
  • Proficiency with documentation tools such as Microsoft Word, Visio, and SharePoint.
  • Comfortable interviewing subject matter experts and asking clarifying questions.
  • Ability to manage multiple priorities simultaneously.
  • Excellent organizational and time management skills.

Nice To Haves

  • Interest in learning about the music industry and operational systems is a plus.

Responsibilities

  • Develop and maintain Standard Operating Procedures, Flow Charts, and User Reference Guides.
  • Collaborate with various subject matter experts to gather information and understand processes.
  • Translate complex concepts into clear, concise, and engaging content.
  • Edit and proofread documentation for grammar, clarity, consistency, and accuracy.
  • Organize and structure content for optimal readability and accessibility.
  • Maintain version control and ensure documentation is up-to-date.
  • Create visuals such as screenshots or diagrams to enhance documentation.
  • Ensure compliance with MLC branding and style guidelines.
  • Support the maintenance and accuracy of the The MLC’s internal document library.
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