Technical Writer 2

SilverEdge Government Solutions • Ft. Meade, MD

9d

About The Position

Overview SilverEdge is a premier provider of innovative cyber, software, and intelligence solutions, addressing mission-critical challenges for the Department of Defense (DoD), Intelligence Community (IC), and beyond. We are dedicated to delivering impactful results to meet mission goals through cutting-edge technology and expertise. We are seeking a Technical Writer to join our dynamic team. This individual will play a pivotal role in developing innovative and effective solutions for our DoD customers within the IC sector.

Requirements

• Originating technical defense acquisition documentation, user manuals, training manuals, and other documentation utilized by the end-user community of DoD electronic equipment and systems.
• Acting as a liaison between the customer and other teams to help define or update technical documentation. Teams include Configuration Management, Engineering, Project Management, Deployment/Installations, and IT Equipment Space Management and Operations.
• Interpreting engineering and maintenance drawings and operational procedures to understand and blend large quantities of computer-related information into various documentation.
• Researching and gathering highly technical subject matter, organizing information from multiple sources, and expressing technical information in written form that is comprehensible to a wide audience of readers.
• Testing and applying concepts for accuracy within the development environment, and making necessary changes or updates as needed.
• Preparing and maintaining operations documentation and technical publications within the customer repository (i.e., SharePoint/Confluence).
• Maintaining proficiency in proper grammatical rules for effective communication in both written and spoken forms.
• Experience with: Microsoft Office Tools (specifically Outlook, Excel, Powerpoint, Visio, Word)
• Experience or knowledge with ServiceNOW and/or JIRA or similar ticketing/tracking databases

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees