Technical Training Manager (West)

Hoya Global Career Site

About The Position

The Technical Training Manager will be responsible for training new sales consultants, on-boarding new ECP accounts and covering open territories due to lack of representation. Candidates for this role will be located in Pacific and or Mountain time zones. Customer Onboarding and Development: This position will provide on-boarding/training for ECP accounts with direction from the Regional Sales Director or Director of National Accounts by leading the following (but not limited to): On-boarding of new ECP’s Reporting and monitoring of ECP facing LMS Collaborate with RSM/TSM on strategy for training regionally Execute Value added programs created by sales and training teams Collaborate with sales and training team for training and on-going development Coordinate with the Regional Sales Director and Director of National Accounts regarding protocol and reporting TSM On-boarding: This position will provide on-boarding for new sales consultants by leading the following (but not limited to): Supporting on the execution of the Hoya Road to Success program which includes: The first 30 days Coordination for Academy HR2S Certification Survey and assess new hires regarding knowledge and retainment Coordinate with the training team regarding protocol and reporting Ride along, coach and develop TSM’s in the field Account Coverage: This position is responsible for providing coverage to open territories as not to create gap’s in service. Their duties will include (but not limited to): Coordinate with DSM to determine the scope of the open territory. Coordinate with DSM to review numbers and lay out game plan on what they will cover vs what Inside sales will call in to. Travel to open territories that need coverage and visit offices as territory representative for Hoya Update Sales Force with coverage plans

Requirements

Bachelor’s Degree
Successful Territory Sales Manager experience
Strong commercial background and understands retail strategies to drive growth
Training delivery background
Organization and planning skills; Ability to prioritize and work independently
Project management skills
Successful sales experience
Optical technical expertise.
Strong communicator
Strong Presentation, Facilitation and webinar skills.
Well organized
Enjoys working in a structured, fun environment.
Strong personal skills

Nice To Haves

3+ Years optical work

Responsibilities

Training new sales consultants
On-boarding new ECP accounts
Covering open territories due to lack of representation
On-boarding of new ECP’s
Reporting and monitoring of ECP facing LMS
Collaborate with RSM/TSM on strategy for training regionally
Execute Value added programs created by sales and training teams
Collaborate with sales and training team for training and on-going development
Coordinate with the Regional Sales Director and Director of National Accounts regarding protocol and reporting
Supporting on the execution of the Hoya Road to Success program which includes: The first 30 days, Coordination for Academy, HR2S Certification
Survey and assess new hires regarding knowledge and retainment
Coordinate with the training team regarding protocol and reporting
Ride along, coach and develop TSM’s in the field
Coordinate with DSM to determine the scope of the open territory.
Coordinate with DSM to review numbers and lay out game plan on what they will cover vs what Inside sales will call in to.
Travel to open territories that need coverage and visit offices as territory representative for Hoya
Update Sales Force with coverage plans