Technical Training Lead Analyst, LMS Administrator - Evernorth Pharmacies - Remote

Cigna Healthcare

1d • Remote

About The Position

As a LMS Administrator, Technical Training Lead Analyst on our team, you will assist in maintaining the learning management system (LMS) user audiences, assignments, and reporting that will meet all regulatory, client, accreditation, and compliance needs to ensure data accuracy and integrity of Evernorth Pharmacies. In this role, you will make an impact on our Evernorth Pharmacy patients and the organization as a whole by: Performing multiple administrative functions in support of the organization-wide LMS training programs. Assisting with LMS course assignments, reporting, auditing, and maintenance of course records within the LMS. Creating and auditing all specialty LMS assignment profiles, audiences, and learning activities. Uploading, testing, and deploying eLearning content into the LMS. Developing and analyzing various LMS reports based on requester and data needs across multiple business areas. Providing basic troubleshooting and assistance related to the LMS and online training courses. What you will need to be successful in the role: High School Diploma or GED required, Bachelor’s Degree preferred. 2+ years’ experience of working knowledge within SAP SuccessFactors LMS required. Strong knowledge of LMS best practices and use of eLearning in pharmacy, healthcare or other highly regulated industry. Excellent verbal and written communication skills with the ability to assist with troubleshooting and analytical tasks. Ability to prioritize and manage multiple projects in a fast changing, evolving environment, while still managing the attention to detail. Capacity to learn new technology and then apply and interpret the knowledge quickly for end users. Ability to adhere to departmental quality practices and company compliance and audit standards. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 71,100 - 118,500 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Requirements

• High School Diploma or GED required, Bachelor’s Degree preferred.
• 2+ years’ experience of working knowledge within SAP SuccessFactors LMS required.
• Strong knowledge of LMS best practices and use of eLearning in pharmacy, healthcare or other highly regulated industry.
• Excellent verbal and written communication skills with the ability to assist with troubleshooting and analytical tasks.
• Ability to prioritize and manage multiple projects in a fast changing, evolving environment, while still managing the attention to detail.
• Capacity to learn new technology and then apply and interpret the knowledge quickly for end users.
• Ability to adhere to departmental quality practices and company compliance and audit standards.
• If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Responsibilities

• Performing multiple administrative functions in support of the organization-wide LMS training programs.
• Assisting with LMS course assignments, reporting, auditing, and maintenance of course records within the LMS.
• Creating and auditing all specialty LMS assignment profiles, audiences, and learning activities.
• Uploading, testing, and deploying eLearning content into the LMS.
• Developing and analyzing various LMS reports based on requester and data needs across multiple business areas.
• Providing basic troubleshooting and assistance related to the LMS and online training courses.

Benefits

• Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
• We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED