Technical Training Development Specialist

Oracle

13h

About The Position

Responsible for designing, developing, and maintaining user assistance and training documentation for Oracle applications. Collaborate with multiple internal stakeholders to design our next generation of user assistance technology and implementing new embedded help delivery mechanisms that improve how technical information is delivered to our customers. Work with development teams to implement code for new user assistance mechanisms. Design and develop high-quality training content for data center systems, including mechanical (CRAHs, chillers), electrical (UPS, generators), and controls systems (BAS, BMS, protocols like BACnet and Modbus). Create learning assets such as eLearning modules, instructor-led training guides, job aids, assessments, animations, and simulations tailored to data center operations and technician training. Collaborate with SMEs and engineering teams to gather technical input and ensure accuracy, clarity, and relevance of content. Support LMS deployment of training materials and ensure compatibility with e-learning standards. Assist in developing certification and qualification programs in partnership with the Data Center Facility Engineering (DCFE), operations, and safety teams. Implement feedback loops using post-training assessments, surveys, and LMS analytics to improve training materials and learning outcomes. Maintain and update content libraries to ensure alignment with current operational standards, safety regulations, and industry trends (e.g., liquid cooling, AI-driven automation). Collaborate on content for new data center launches, including commissioning and early access operations, ensuring readiness of training assets. Participate in content review cycles, incorporating stakeholder feedback and ensuring adherence to Oracle’s instructional design standards and branding. Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling 1-888-404-2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Responsibilities

Designing, developing, and maintaining user assistance and training documentation for Oracle applications.
Collaborating with internal stakeholders to design user assistance technology and implementing new embedded help delivery mechanisms.
Working with development teams to implement code for new user assistance mechanisms.
Designing and developing high-quality training content for data center systems.
Creating learning assets such as eLearning modules, instructor-led training guides, job aids, assessments, animations, and simulations.
Collaborating with SMEs and engineering teams to gather technical input.
Supporting LMS deployment of training materials and ensuring compatibility with e-learning standards.
Assisting in developing certification and qualification programs.
Implementing feedback loops to improve training materials and learning outcomes.
Maintaining and updating content libraries.
Collaborating on content for new data center launches.
Participating in content review cycles.