Technical Training Specialist

NOV Inc. • Houston, TX

4h

About The Position

Coordinate visits to field offices and rigs to maintain strong relationships and gain a thorough understanding of technician capabilities and customer expectations. Utilize video and audio recording tools to create digital assets for both training and marketing purposes. Gather and document feedback from Operations regarding issues with existing products. Collaborate with team members and stakeholders to identify training gaps, and coordinate with relevant groups to implement long-term solutions. Provide onsite and remote support for all MDT products as needed. Collect and document product feedback during training sessions and ensure it is shared with the appropriate personnel for review and implementation. Develop and deliver training curricula and supporting documentation to strengthen the support structure for each product. Create and manage courses and training offerings within the Learning Management System (LMS). Perform other tasks as assigned by the manager.

Requirements

• B.S in related field preferred, or minimum of 3 years of field experience in the energy or communications industries.
• At least 2 years of experience in classroom or field training preferred.
• Self-motivated with strong time management skills and the ability to work independently with minimal supervision.
• Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, Visio, Outlook, and Teams.
• Strong communication skills, with the ability to effectively present to large and unfamiliar audiences.
• Familiarity with Adobe Captivate or similar e-learning development tools.
• Up to 50% daily and 25% overnight travel required.
• Potential for international travel to low-risk regions.

Responsibilities

• Coordinate visits to field offices and rigs to maintain strong relationships and gain a thorough understanding of technician capabilities and customer expectations.
• Utilize video and audio recording tools to create digital assets for both training and marketing purposes.
• Gather and document feedback from Operations regarding issues with existing products.
• Collaborate with team members and stakeholders to identify training gaps, and coordinate with relevant groups to implement long-term solutions.
• Provide onsite and remote support for all MDT products as needed.
• Collect and document product feedback during training sessions and ensure it is shared with the appropriate personnel for review and implementation.
• Develop and deliver training curricula and supporting documentation to strengthen the support structure for each product.
• Create and manage courses and training offerings within the Learning Management System (LMS).
• Perform other tasks as assigned by the manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level