Technical Training Coordinator

AEC•Louisville, KY

About The Position

For more than 75 years, Air Equipment Company has been solving the toughest HVAC challenges with smart, reliable solutions. We partner with over 45 leading manufacturers to bring cutting-edge air systems to life—and we do it with a team that values agility, collaboration, and fresh thinking. From engineers to sales and support, every voice on our team plays a part in pushing the industry forward. If you’re looking for your next move, we’re glad you found us. At AEC, you’ll join a company where local roots meet the strength of a national network—giving you the tools to grow, the space to innovate, and the chance to make a real impact from day one. We review every application carefully and appreciate your interest in growing your career with our team.

Requirements

Strong working knowledge of the commercial HVAC industry required.
Experience managing training logistics, facilities, scheduling, and multi-stakeholder coordination.

Nice To Haves

Bachelor’s degree in Engineering, Education, or Learning & development preferred
7-10+ years of experience in the HVAC industry (service, installation, controls, or technical support) preferred
Demonstrated experience designing and delivering technical training curricula in HVAC, engineering, manufacturing, or construction-related environments.
Proven success rolling out training programs and presenting to large employee populations.

Responsibilities

Owns training centers for across locations (Lexington, Louisville Sales, Louisville Parts/Warehouse)
Responsible for developing the schedule of training, curriculum, and programming.
Manage training room readiness and the full class experience: setup/teardown, cleanliness, A/V, signage, materials, supplies, food, and facility coordination.
Maintain accurate training records and documentation.
Maintain training equipment, demo units, and consumables; coordinate repairs/replacement as needed.
Manage training center calendar governance, capacity planning, and utilization reporting.
Partner with equipment manufacturers and vendors to schedule factory training, product launches, and certification courses.
Serve as training subject matter expert for recommended manufacturing training and curriculum.
Coordinate technical training to both internal employees and external customers.
Ability to seek out and enlist SMEs to conduct training
Work with department leaders to manage usage, develop schedule and ideas for training.
Assist in the development of training materials including manuals, modules, and SOP.
Coordinate customer training offerings, pricing inputs, and billing/invoicing in partnership with Finance
Need to be able to promote and have active outreach to customers to market training and create excitement about training.
Collaborates with customers to meet their technical training challenges in a way that promotes the AEC brand and value proposition.
Partner with Engineering, Senior Sales, Leadership and manufacturers to integrate proprietary product training.
Works with HR Learning & Development to conduct sales enablement training.
Support apprenticeship, mentorship, and career-pathing programs to develop technicians at all experiences levels.
Track technician skill progression and recommend targeted training based on performance gaps.
Coordinate and track required certifications and licenses (e.g., EPA 608, OSHA, Journeyman, etc.)
Collaborate with service and operations leaders to align training with business needs, KPIs, and customer service goals.
Develop and manage a Train-the-Trainer program to equip internal SMEs to deliver consistent, high-quality instruction.