Technical Trainer

ABB•Richmond, VA

16d•Hybrid

About The Position

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world. This Position reports to: Country Service Manager Your role and responsibilities In this role, you will have the opportunity to design, develop and deliver technical trainings in person or remotely to participants across the globe. Each day, you will make sure to prepare highly qualified ABB and Channel Partner service personnel worldwide who are confident in their product knowledge, and ability to commissi on , servic e , and maintain Power Protection systems professionally and safely. Your focus will be the HiPerGuard MV UPS. You will also showcase your expertise by guaranteeing excellent customer service and securing high level of customer satisfaction through trainings. The work model for the role is: hybrid In this role, you will contribute to the Power Protection product group in the Electrification Smart Power division and be based in Richmond, Virginia, United States. The main stakeholders that support the development and delivery of training are Service, Sales, Product Management, Project Management, and Engineering. You will join a dynamic, motivated, and performing global team, where you will be able to thrive.

Requirements

Bachelor’s Degree and 3 years of professional work experience.
Experience in service operations, training, engineering, testing or power quality with electrical/electronic accomplishments.
Possess the ability to learn, understand, and apply new technologies.
You enjoy working with methodologies for facilitating adult learning and communication.
You possess a self-motivated mindset, are innovative in communication skills, and are passionate about interpersonal skills.
Ability to travel (approx. 20%)
Candidates must already have a work authorization that would permit them to work for ABB in the US.

Nice To Haves

Preferred Bachelors Degree in Electrical Engineering or equivalent related fields.
Experience in the power protection field, with roles in Training, Service, R&D, or Sales.
Hands-on experience with power protection equipment is desirable.
Further education in adult teaching is preferred.

Responsibilities

Preparing and delivering training courses in classroom or on-site and following up on post- training day activities.
Developing course material for classroom and on-site training in your own area of responsibility and advising on updates needed in e-learning material.
Supporting Field Service team and other teams/units, when necessary, using their own expertise in technical support tasks and roles.
Facilitating in course administration through making arrangements and answering enquiries and proposals for training courses.

Benefits

Health, Life & Disability Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
Parental Leave – up to 6 weeks
Employee Assistance Program Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
Retirement 401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
ABB provides 11 paid holidays.
Salaried exempt positions are provided vacation under a permissive time away policy.