Technical Trainer Instructor - Senior

Cummins • Kearny, NJ

2h • Onsite

About The Position

We are looking for a talented Technical Trainer Instructor - Senior to join our team specializing in Service in Kearny, NJ. In this role, you will make an impact by accurately forecasting training demand, delivering high-quality technical training, developing deep subject-matter expertise, measuring training effectiveness, advancing continuous improvement efforts, maintaining accurate training records, customizing training programs, and providing ongoing technical support.

Responsibilities

• Accurately forecast training demand to ensure the organization has the right skills at the right time, aligning training plans directly to business and service capability needs.
• Deliver high-quality technical training that strengthens technician and service personnel proficiency in products, systems, policies, and diagnostic tools.
• Develop deep subject-matter expertise through train‑the‑trainer sessions and keep all training content current, relevant, and aligned with the latest product updates.
• Measure training effectiveness by analyzing participant feedback and field performance to drive improvements in both content and delivery.
• Advance continuous improvement efforts by identifying training gaps, recommending enhancements, and adopting new learning methods or technologies.
• Maintain accurate training records to track technician capability, report progress, and support compliance and readiness metrics.
• Customize and adapt training programs to meet diverse learner needs, regional requirements, and evolving product or service demands.
• Provide ongoing technical support to reinforce learning, ensure proper field application, and elevate overall service quality and customer satisfaction.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed