Technical Trainer (III)

Autonomous Solutions•Logan, UT

1d•Hybrid

About The Position

At Autonomous Solutions, Inc. (ASI), we are a global leader in vehicle automation solutions. Our technology enables safe, efficient, and scalable automation for industries such as mining, agriculture, construction, and more. With a commitment to innovation and excellence, ASI continues to push the boundaries of what is possible in autonomous technology. Our Mission is to help you reach your potential through innovative robotic solutions. We pride ourselves in our core values: Safe, Simple, Transparent, Growth, Humble, and Attention to Detail. ASI is hiring Technical Trainer, who ideally has spent time as a Technical Writer to support customer learning through a combination of high-quality training delivery and clear, effective instructional documentation. This role requires strong skills in both customer training and technical writing. The balance between training responsibilities and writing responsibilities will vary based on business needs and the skill set of the selected candidate. While the Technical Communicator/Writer role focuses heavily on comprehensive system documentation and product manuals, the Technical Trainer role focuses on instructional materials and content that directly support training programs, customer onboarding, and real-world product usage. This position has hybrid elements with some onsite training at our Logan, Utah, facility.

Requirements

7+ years of experience in training development, delivery, and instructional documentation.
Proven ability to customize training for different industries and audiences.
Experience producing mid- to high-complexity instructional content that supports training workflows.
Strong ability to translate complex technical concepts into clear training materials.
Experience assessing training effectiveness and driving improvements.

Responsibilities

Deliver virtual and in-person training sessions for external customers and internal teams.
Provide hands-on instruction in sandbox environments using ASI's automation and robotic technology.
Customize training programs for industry-specific use cases and customer workflows.
Serve as a technical resource post-training, ensuring customer understanding and successful adoption.
Gather customer feedback and collaborate with internal teams to improve training content and delivery methods.
Create clear, concise training materials such as quick-start guides, handouts, procedural steps, and scenario-based learning resources.
Maintain instructional content within Paylocity's LMS and documentation platforms like Zendesk.
Write scripts and outlines for training videos or onboarding workflows.
Produce written content that simplifies complex technical concepts for end users.
Use structured authoring tools (e.g., Paligo , MadCap Flare) as needed for training-related documentation.
Collaborate with engineering, product, and support teams to ensure accuracy and alignment with current product behavior.
Manage updates to training materials as product features evolve.
Evaluate training and documentation effectiveness through surveys, analytics, and customer feedback.
Recommend and implement enhancements to training methodologies.
Lead train-the-trainer programs and mentor junior team members.
Work cross-functionally to align training content with broader product documentation strategies.
Contribute to scalable systems and processes that support global training deployments.