Technical Support System (TST) Engineer

BESHENICH MUIR & ASSOCIATES LLC•Edinburgh, IN

5d•Remote

About The Position

BMA is seeking a Technical Support System Engineer to join our team. This is a remote position with frequent travel to training locations. Job Summary This position is a fulltime Exempt (salary) position, supporting the ARNG Mission Command Training Support Program (MCTSP). The TST Systems Engineer is primarily responsible for updating, and training unit and MTC staffs with Battle Command Common Services (BCCS as well as recommend plan, policy, standards, procedures, and checklist for managing server and storage appliances in its environment. Knowledge of Battalion through Division Command Posts to include tentage, generators, configurations and setup/tear down of Command Posts. Prefer Operations Sergeant Majors experience. Ability to be responsible for providing operator, instructor, and technical and administrative support necessary to sustain and enhance the effective training of U.S. Army Commanders and their staffs. Ability to assist in designing, implementing, and maintaining network configurations. Can trains and provides technical support for performing routine maintenance, upgrades as needed, and security updates (IAVA). Trains and assists unit staffs in establishing and maintaining unit tactical power and integration of Mission Command Information Systems (MCIS). Assists in training and providing technical support to establish command post networks, tactical communications equipment, install, operate, integrate, troubleshoot communications, application configurations. Applies advanced troubleshooting skills necessary to manage MCS and other related system software issues. Manages MCS and other related systems with IAVAs and updates. Assists team members in the installation, configuration and operation of operating system(s) and security in the training environment; assists units with power hookup on pads. Responsible for TCP/IP networks and protocols. Tracks and reports system/software anomalies that are reported to system developers for corrections.

Requirements

Five (5) years Systems Engineering experience.
Have a thorough understanding of how to operate and navigate VSphere and all Virtual clients software.
Microsoft server 2012 r2 Certification/ Microsoft server 2019 Certification
Expert knowledge and demonstrated experience with disciplined system engineering processes applied to the delivery of complex, hardware/software systems.
Significant development experience in two or more of the following technical areas: RF, Hardware, Software, Communications systems, Network, and Infrastructure.
Must meet DOD 8570.01-M Baseline Computing Environment (CE) Certification Requirements Level II.
Must meet all IA training and reporting requirements
Experience working with multi-discipline, geographically dispersed teams.
Understanding of the RMF Assess and Authorize process and Cyber Security requirements.
Demonstrate experience installing, configuration, troubleshooting Mission command Systems
Demonstrate experience installing, configuration, troubleshooting Windows Enterprise systems (i.e. Domain Controller, Exchange, SharePoint, etc.)
Possess the ability to operate and navigate in a virtual operating environment.
Written and Oral skills appropriate for the position, including the ability to speak very well in basic professional situations and present technical data in a logical manner.
Strong understanding of the LVCG concepts.
Troubleshoot and resolve production database related issues in a timely fashion.
Must be able to obtain and maintain CompTIA Security + certification
There is a Secret Security Clearance requirement for this position.

Nice To Haves

VMWare Certification (preferred)
Prefer Operations Sergeant Majors experience.

Responsibilities

Updating, and training unit and MTC staffs with Battle Command Common Services (BCCS
Recommend plan, policy, standards, procedures, and checklist for managing server and storage appliances
Providing operator, instructor, and technical and administrative support necessary to sustain and enhance the effective training of U.S. Army Commanders and their staffs
Assist in designing, implementing, and maintaining network configurations
Trains and provides technical support for performing routine maintenance, upgrades as needed, and security updates (IAVA)
Trains and assists unit staffs in establishing and maintaining unit tactical power and integration of Mission Command Information Systems (MCIS)
Assists in training and providing technical support to establish command post networks, tactical communications equipment, install, operate, integrate, troubleshoot communications, application configurations
Applies advanced troubleshooting skills necessary to manage MCS and other related system software issues
Manages MCS and other related systems with IAVAs and updates
Assists team members in the installation, configuration and operation of operating system(s) and security in the training environment; assists units with power hookup on pads
Responsible for TCP/IP networks and protocols
Tracks and reports system/software anomalies that are reported to system developers for corrections