Technical Support Specialist

Job Details • Denver, CO

1d • Onsite

About The Position

Technical Support Specialist Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Technical Support Specialist candidate . This is a full-time onsite position based in the Denver CO area. Roles and Responsibilities Provide hardware and software support for Windows desktops and laptops Configure, test and install printers, scanners, network copier/printers Use computer images to install and configure laptops and PCs Ensure latest approved BIOS and patches are applied to PCs and laptops Support users with file shares and permissions issues Track, log and report each service request Additional duties as assigned

Requirements

• 5+ years of Windows Support experience
• 6 months experience with a vocational technical school certificate (CompTIA A+ Apple support) is preferred
• Excellent problem-solving skills
• Strong knowledge of Windows operating systems
• Working knowledge of Microsoft Office Suite
• Excellent documentation, collaborative and communication skills, both written and verbal

Responsibilities

• Provide hardware and software support for Windows desktops and laptops
• Configure, test and install printers, scanners, network copier/printers
• Use computer images to install and configure laptops and PCs
• Ensure latest approved BIOS and patches are applied to PCs and laptops
• Support users with file shares and permissions issues
• Track, log and report each service request
• Additional duties as assigned

Benefits

• Generous Paid Time Off (PTO) and all Federal Holidays off
• Comprehensive Health Coverage
• Retirement Savings Plan
• Pre-Tax Benefit Programs
• Wellness and Work-Life Support
• Professional Development
• Performance and Referral Bonuses
• Life and Disability Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed