Technical Support Representative - Entry Level

Soundvision Technologies • Hurricane, UT

8d • Onsite

About The Position

Soundvision Technologies and Alta Labs are looking for an entry level Technical Support Representative who boasts a baseline knowledge of wireless, wired, and VPN networking technologies. The ideal candidate is local to the St. George, Utah area, with transportation to our headquarters in Hurricane.

Requirements

• Understanding of layers 1-4 of the OSI model
• Basic networking knowledge (TCP/IP, DNS, DHCP)
• Basic knowledge of Wi-Fi technologies
• Basic knowledge of wired networking (switching, basic routing)
• Understanding of VPN technologies
• Strong work ethic and reliability
• Excellent customer service and communication skills
• Positive attitude and problem-solving mindset

Nice To Haves

• Have set up and/or maintained a network consisting of at least 200 client devices both wired and wireless
• Advanced knowledge of WiFi technologies
• Advanced knowledge of wired networking technologies
• Experience working for a smaller company environment
• Basic understanding of VLANs
• Strong team collaboration abilities

Benefits

• Paid sick and vacation time
• Health insurance after thirty days
• IRA matching after one year
• Access to a team fridge stocked full of drinks, paid for by the company
• Employee purchase programs on all products

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees