Technical Support Representative - Entry Level

Soundvision TechnologiesHurricane, UT
8dOnsite

About The Position

Soundvision Technologies and Alta Labs are looking for an entry level Technical Support Representative who boasts a baseline knowledge of wireless, wired, and VPN networking technologies. The ideal candidate is local to the St. George, Utah area, with transportation to our headquarters in Hurricane.

Requirements

  • Understanding of layers 1-4 of the OSI model
  • Basic networking knowledge (TCP/IP, DNS, DHCP)
  • Basic knowledge of Wi-Fi technologies
  • Basic knowledge of wired networking (switching, basic routing)
  • Understanding of VPN technologies
  • Strong work ethic and reliability
  • Excellent customer service and communication skills
  • Positive attitude and problem-solving mindset

Nice To Haves

  • Have set up and/or maintained a network consisting of at least 200 client devices both wired and wireless
  • Advanced knowledge of WiFi technologies
  • Advanced knowledge of wired networking technologies
  • Experience working for a smaller company environment
  • Basic understanding of VLANs
  • Strong team collaboration abilities

Benefits

  • Paid sick and vacation time
  • Health insurance after thirty days
  • IRA matching after one year
  • Access to a team fridge stocked full of drinks, paid for by the company
  • Employee purchase programs on all products
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