Technical Support Engineer

Sony Electronics, Inc.•Culver City, CA

55d•$100,000 - $110,000•Onsite

About The Position

Sony Corporation of America is seeking a passionate Technical Support Engineer to join our team in Culver City, CA. In this role, you will support our cutting-edge 3D content creation technology in virtual production, driving innovative projects through seamless communication with both internal and external partners.

Requirements

Bachelor's degree in computer science, engineering, or a related field.
Practical experience in virtual production or related technologies.
Proficiency in game engines such as Unreal Engine.
Knowledge of programming languages (C++, Python, etc.).
Excellent communication skills and the ability to work collaboratively in a team.
Strong interpersonal skills for building relationships, along with effective written, oral, and listening communication skills, and a proactive approach to sharing information with peers and cross-functional teams.
Availability for case-by-case evening work and participation in recurring evening conference calls/meetings with internal and external partners.
Experience with necessary office tools.
Ability to travel as required
All candidates must be authorized to work in the USA

Responsibilities

Provide effective technical support for 3D content creation to key content development stakeholders.
Demonstrate how to create 3D content and explain proper setup and workflow at both internal and external studios, offering consultation and support for tools and equipment.
Collect and organize feedback on technical issues, requirements, and improvement points from engineers, producers, and creators, relaying this information back to Sony and partners for tool and workflow enhancement.
Conduct test shoots for virtual production to evaluate and refine workflows and techniques.
Offer technical support to the production team and propose technical approaches for problem-solving.

Benefits

Medical, dental, and vision coverage with coverage for spouses/domestic partners and child dependents
Long Term Care: A voluntary Long-Term Care (LTC) benefit with a life insurance component is offered during a separate new hire LTC enrollment window. This window occurs once a year for all new employees.
Mental health and emotional well-being benefits at no cost to you, your spouse/domestic partner and child dependents.
Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release), and a winter break between Christmas and New Year's Day (based on business needs)
A wide variety of employee business resource groups (EBRGs)

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