Our client, a growing company in the warehouse automation and software solutions space, is seeking a Technical Support Engineer to join their team in the southwest suburbs of Chicago. The company designs and delivers advanced automation software that drives real-time warehouse efficiency for clients nationwide. In this role, you’ll play a key part in diagnosing, troubleshooting, and resolving client issues related to warehouse execution and automation systems. This position is highly collaborative and customer-focused, requiring a mix of strong technical acumen, analytical ability, and excellent communication skills. You’ll own client issues from first contact to full resolution—using diagnostic tools, database queries, and system analysis to identify root causes and ensure long-term fixes. This is an exciting opportunity to join a dynamic technology team, make a visible impact on warehouse operations, and grow your career with clear pathways for advancement and promotion. Note: This position requires onsite attendance during training but will transition to a permanent hybrid set-up thereafter.