Technical Specialist– Software Reflash

General Motors • Warren, MI

1d • Onsite

About The Position

At General Motors, product teams are redefining mobility by creating vehicles and experiences through a human-centered design process. They aim to make driving safer, smarter, and more connected, shaping the future of transportation globally. The Global Manufacturing Electrical & SDV team is seeking innovators passionate about tackling meaningful work in the automotive industry. This role is for individuals who embrace change, push through obstacles, and take ownership of complex problems, offering purpose, flexibility, and a people-first culture. The position is onsite and full-time. The purpose of this role is to develop tools and test programs for finished vehicle yard reflash campaigns to enable global execution of product software updates. As a Software Reflash Technical Specialist, you will prepare, validate, and maintain tooling for efficient software reflash events, committing to on-time readiness of manufacturing software flash and test tools to improve customer experience. The role is based at the Warren Tech Center and requires up to 50% domestic and international travel.

Requirements

• 4+ years of hands‑on experience supporting vehicle software reflash, diagnostic, or test activities in manufacturing, yard, or end‑of‑line environments.
• Strong individual contributor experience owning complex vehicle software reflash execution, including tool preparation, validation, troubleshooting, and deployment readiness.
• Proven expertise developing, configuring, validating, and maintaining vehicle flash and test tooling used in manufacturing or yard reflash operations.
• Deep working knowledge of vehicle communication protocols, diagnostic workflows, and in‑vehicle software systems.
• Hands‑on experience using vehicle software and diagnostic tools such as NeoVI-Fire2, or vSPY, or DPS, or equivalent platforms.
• Demonstrated ability to independently diagnose, troubleshoot, and resolve complex, non‑standard software or tooling issues impacting vehicle reflash execution.
• Willingness to support production‑critical activities, including extended hours, weekend support, and up to 50% domestic and international travel.
• Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer Science, or a related technical discipline OR equivalent hands‑on experience supporting vehicle software systems in manufacturing environments.

Nice To Haves

• Solid understanding of vehicle manufacturing and yard operations, including software update flow, end‑of‑line testing, and production constraints.
• Advanced experience with End of Line Test (EOLT) software development, integration, or support.
• Strong ability to operate effectively in fast‑paced, ambiguous manufacturing environments with limited direction.
• Experience contributing to continuous improvement efforts focused on tooling stability, automation, cycle time reduction, or execution quality.
• Comfortable acting as a technical point of escalation or subject‑matter expert during high‑impact reflash events.
• Ability to clearly document technical processes, create reusable tooling artifacts, and share knowledge with peers and partners.
• Experience collaborating closely with software engineering, manufacturing engineering, test, and quality teams to resolve complex reflash or vehicle software issues.
• Prior experience working onsite in vehicle assembly plants or finished vehicle yards.

Responsibilities

• Develops and validates tools, process, and procedures to support yard vehicle reflash
• Creates customized flash and test configurations files for yard reflash
• Main point of contact for reflash engineering and technical support for each campaign
• Globalization technical lead for Europe, South America, Korea, Australia regions
• Owner for Continuous Improvement initiatives for yard reflash
• Maintain reflash tools and develop new automation scripts for user-friendly applications
• Host meetings with plant, program teams, and engineering to intake events and clearly communicate the scope of the reflash campaign
• Host training sessions for new team members/contractors and create documentation
• Foster a forward-thinking work culture that embraces change and navigates future organizational and industry challenges.
• Can perform as software reflash execution team back up site lead
• Build and nurture strategic relationships across various functions including software, manufacturing, and program management to synergize efforts towards future innovations.

Benefits

• From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
• This job may be eligible for relocation benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees