The role of the Technical Solution Specialist is to work with multiple project stakeholders to effectively gather and document requirements, then configure, test, and train on the solution as it relates to the implementation of our product, Euna Grants. The role plays a key part in customer discovery and refinement, user acceptance testing, data migration, custom report development, integration design, and system configurations. This individual will become a product subject matter expert to best understand and apply client goals to product abilities. Additionally, the Technical Solution Specialist may assist in additional project responsibilities, including but not limited to, project planning, creation of status reports, time tracking, creation and delivery of training materials, product support, etc. The Technical Solution Specialist is part of the Enterprise Customer Programs team working closely with Project Managers and Team Leads as well as actively engaging with the Product and Technical teams. The ideal candidate will have experience in SaaS implementations, grants management and/or with the Public Sector, enhancing the customer’s ability to streamline processes and facilitate effective solutions.