Technical Software Implementation Specialist - Meter Data Management (MDM)

NISC•Cedar Rapids, IA

53d

About The Position

Are you a technically-minded professional who enjoys solving integration challenges and working directly with customers? NISC is seeking a Technical Software Implementation Specialist to join our Professional Services Division. This role focuses on implementing the NISC Meter Data Management System (MDMS) and integrating utility-specific Automated Metering Infrastructure (AMI) with NISC’s Billing platform. We’re looking for someone with strong SQL and relational database skills, a solid grasp of project management, and an analytical mindset—someone who enjoys configuring systems, solving data flow challenges, and collaborating with customers to deliver Smart Grid solutions. At NISC, we value innovation, integrity, and collaboration. You’ll be part of a team that thrives on solving real-world challenges and supporting each other’s growth.

Requirements

2–5 years of experience in software implementation or enterprise system configuration.
Strong proficiency in SQL and relational database concepts.
Comfortable working with legacy technology stacks (JavaScript, PHP) for integration purposes.
Experience with data mapping, system integration, and workflow configuration.
Basic understanding of project management principles.
Strong analytical and problem-solving skills.
Excellent communication and customer engagement abilities.
Ability to manage multiple short-term projects in a fast-paced environment.
Occasional travel maybe required.

Nice To Haves

Familiarity with utility systems (MDMS, AMI, CC&B) is a plus.

Responsibilities

System Integration & Configuration
Lead the setup, configuration, and testing of third-party Advanced Metering Infrastructure (AMI) systems to ensure seamless integration with NISC’s Meter Data Management System (MDMS).
Collaborate with vendors and internal teams to validate data flows and system interoperability using protocols such as SFTP and Web Services.
Project Management & Customer Engagement
Define project scope, deliverables, and timelines in collaboration with utility clients, ensuring alignment with operational goals and regulatory requirements.
Facilitate regular status updates and milestone reviews to maintain transparency and accountability throughout the project lifecycle.
Data Validation & Conversion
Lead the setup and execution of the Validation, Estimation, and Editing (VEE) process within NISC MDMS to ensure data integrity and compliance.
Perform detailed mapping and analysis of meter reading data for accurate ingestion into MDMS.
Assist in validating converted data sets and support basic conversion analysis to identify discrepancies or gaps.
Training & Best Practices
Present application usage strategies and industry best practices to utility clients, focusing on maximizing system performance and operational efficiency.
Provide ongoing application support and troubleshooting throughout the implementation and post-go-live phases.
Participate in after-hours support rotation.
Uphold NISC’s Statement of Shared Values.
Perform other duties as assigned.

Benefits

Medical, Dental and Vision Insurance.
Health Savings Account (HSA) with $100 monthly contributions from NISC.
Like to walk? Improve your overall wellness knowledge? Ability to earn up to $800 additional dollars into your HSA each year through our Wellness Rewards program.
Dependent Care Flexible Spending Account (FSA) thru Paylocity.
Fully covered life insurance up to x3 annual base salary.
Fully covered short- and long-term disability.
401(k), traditional or Roth, with employee match up to 6% and employer 4% salary base contributions.
PTO accrual levels dependent on years of service, 120 Life Leave Event hours, 9 paid holidays and an annual holiday week.
$2,500 Interest-FREE technology loan program.
$25,000 employee educational assistance program.
Volunteer, Wellness, Family Events and other employee fun supplied by our committees.
Employee Assistance Program; assisting employees and dependents with virtually any life event
Benevolence Committee to support employees with financial hardships like unexpected medical bills, funerals and other unfortunate hardships.