Technical Services Manager

Sandvik•Usa, PA

21d

About The Position

Sandvik Mining is looking for a Sales & Business Development Manager: Ground Support – Denver, Colorado Sandvik Mining is a business area within the Sandvik Group and a leading global supplier of equipment, tools, service, and technical solutions for the mining industry. J OB PURPOSE The Technical Service Manager will align division al organizational requirements. They will be dedicated to product development, product support, QC, and engineering initiatives.

Requirements

10+ years' experience or related.
Bachelors in Engineering or equivalent
PE cert ificate or equivalent
Experience with the MSHA approval process and US mining laws .
Electrical/Hydraulic or Mechanical engineering experience .
Experience working with or around heavy equipment.
Experience managing/developing people.
Experience working across borders and navigating language barriers.
Ability to communicate effectively in both written and verbal forms.
Strong organizational skills a must .
Must be able to work independently.
Must be able to make effective decisions within LOA .
Must be responsive to customer and division issues needing immediate attention.
Experience with data analysis.
Experience with automation systems, controls, and CAN communication systems.

Nice To Haves

Fluency in German a plus.
Experience working with mechanical cutting equipment.
CAD experience a plus.

Responsibilities

Leading and managing the daily activities of a team of engineers and product support professionals.
Overseeing MSHA approval processes for pertinent equipment
Oversight of q uality control operations at the Brier Hill facility
Delivering product-specific training to local service teams and customers.
C oordinate product development initiatives
S erves as a key liaison with the division to ensure alignment and successful execution of technical and product support strategies.
Select, lead, direct, evaluate, and develop a team of engineers, technical specialists, and administrative support staff.
Establish clear performance expectations and ensure engineering, QC, and product support activities are completed on time, within budget, and aligned with organizational goals.
Create and implement career development programs to strengthen team capabilities and support long-term growth.
Develop medium-term planning strategies to enhance and expand technical service processes.
Ensure technical procedures and projects are executed accurately and efficiently.

Benefits

Sandvik offers a comprehensive total compensation package including a competitive package of health, dental and disability insurance, and a 401(k)-retirement savings plan.
In addition, we provide opportunities for professional competence development and training, as well as opportunities for career advancement.

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