Technical Services Manager
About The Position
Manage day-to-day operations of Technical Support area for the Institute of Recorded Music: develop and implement operational and creative policies and practices to ensure student productions run smoothly and successfully and that the safety and security of faculty, students, facilities, and equipment is realized. Manage four full-time Recorded Music Technicians and serve as alternate manager for the Production Service Manager’s student-staff. Serve as technical liaison to Tisch CIT, supporting technical oversight of production and Staff/Faculty computers; Support intradepartmental Dante and NDI networks. Design and conduct technical workshops and seminars in response-to and adapted-to meet faculty and students’ needs; Ensure staff training is consistent with established industry and school curricular standards and related audio technologies. Oversee support, repair, maintenance and performance of moderate to complex equipment and software. Recommend production options to students and resolve complex problems. Supervise full-and part-time technical support and student employees.
Requirements
- Bachelor's Degree
- 2+ years production facility operations management, budget administration and staff supervision experience or an equivalent combination of education and experience.
- Excellent organizational, interpersonal, communication, and project management skills.
- Ability to communicate policies and procedures to individuals at all levels and use problem solving and negotiating skills.
- Proficiency with a wide range of current and traditional production technologies, software and equipment including Pro Tools, Logic, Dante, Ableton Live, Apple computers, large-format consoles (SSL, API, Neve), multi-track tape recorders and analog outboard gear.
- Must include experience in a recording studio/production environment.
Nice To Haves
- 2+ years prior experience in an academic setting or professional recording studio.
- Ability to administer computer network, install software.
- Ability to handle tube and ribbon microphones.
- Excellent trouble-shooting and maintenance skills related to the operation/repair of complex analog and digital audio/visual equipment, including but not limited to: large-frame analog recording consoles, digital audio workstations, Mac and PC compatible operating systems, analog tape recorders, microphones, loudspeakers, and video projectors/monitors.
- Experience working with undergraduates and/or audio professionals.
Responsibilities
- Manage day-to-day operations of Technical Support area
- Develop and implement operational and creative policies and practices
- Manage four full-time Recorded Music Technicians
- Serve as alternate manager for the Production Service Manager’s student-staff
- Serve as technical liaison to Tisch CIT, supporting technical oversight of production and Staff/Faculty computers
- Support intradepartmental Dante and NDI networks
- Design and conduct technical workshops and seminars
- Ensure staff training is consistent with established industry and school curricular standards and related audio technologies
- Oversee support, repair, maintenance and performance of moderate to complex equipment and software
- Recommend production options to students and resolve complex problems
- Supervise full-and part-time technical support and student employees
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
1,001-5,000 employees
