Technical Services Manager

Thorpe Specialty Services Corporation•Houston, TX

22h

About The Position

ROLE AND RESPONSIBILITIES Team Leadership & Development: Lead and manage a team of engineers, technical specialists, and support staff. Provide guidance, training, and performance management to foster technical excellence and career growth. Project Oversight & Technical Support: Coordinate technical services for a wide variety of industrial applications involving refractory and/or acid brick linings including high quality engineering designs, calculations, drawings, specifications and other services to ensure the successful performance of the equipment while also meeting project specifications and client expectations. Serve as a technical point of escalation for complex issues. Standards, Procedures & Compliance: Develop and enforce technical procedures, quality standards, and operational best practices in alignment with industry regulations and company policies. Familiarity with applicable codes (e.g., ASME, API, ASTM) and safety requirements. Client Interface & Relationship Management: Collaborate with clients to understand technical requirements, provide expert recommendations, and address concerns. Assist in developing scopes of work and technical proposals as needed. Perform inspections and failure analysis of existing linings and recommend lining improvements to extend service life and equipment reliability. Continuous Improvement & Innovation: Identify opportunities for process optimization, cost savings, and technical innovation in service delivery. Drive initiatives to enhance equipment performance, material usage, and workforce productivity. Regularly meet with vendors and industry experts to understand latest material technology for various refractory applications. Cross-Functional Coordination: Work closely with project management, procurement, safety, and QA/QC teams to ensure seamless project execution. Support pre-job planning, technical reviews, and post-project evaluations.

Requirements

Bachelor’s degree in Mechanical, Civil, or Industrial Engineering
7+ years of experience in technical or engineering services within an industrial setting
Professional Engineering Certification or ability to acquire upon employment
Proven leadership experience in managing multidisciplinary technical teams
Familiarity with engineering software, standards, and field practices
Strong leadership and mentoring abilities within technical teams
In-depth knowledge of industrial engineering services, equipment, and materials
Ability to analyze complex technical problems and implement effective solutions
Excellent communication skills with both technical and non-technical stakeholders
Strong organizational skills and the ability to manage multiple priorities simultaneously

Nice To Haves

Master’s preferred
Familiarity with applicable codes (e.g., ASME, API, ASTM) and safety requirements.

Responsibilities

Lead and manage a team of engineers, technical specialists, and support staff.
Provide guidance, training, and performance management to foster technical excellence and career growth.
Coordinate technical services for a wide variety of industrial applications involving refractory and/or acid brick linings including high quality engineering designs, calculations, drawings, specifications and other services to ensure the successful performance of the equipment while also meeting project specifications and client expectations.
Serve as a technical point of escalation for complex issues.
Develop and enforce technical procedures, quality standards, and operational best practices in alignment with industry regulations and company policies.
Collaborate with clients to understand technical requirements, provide expert recommendations, and address concerns.
Assist in developing scopes of work and technical proposals as needed.
Perform inspections and failure analysis of existing linings and recommend lining improvements to extend service life and equipment reliability.
Identify opportunities for process optimization, cost savings, and technical innovation in service delivery.
Drive initiatives to enhance equipment performance, material usage, and workforce productivity.
Regularly meet with vendors and industry experts to understand latest material technology for various refractory applications.
Work closely with project management, procurement, safety, and QA/QC teams to ensure seamless project execution.
Support pre-job planning, technical reviews, and post-project evaluations.