Technical Services Engineer

L2L Connected Workforce Platform

4h • Hybrid

About The Position

We’re looking for a Technical Services Engineer to join our team:
Here’s how you can drive action that matters.
Top Outcomes:
Accelerate Delivery: Design, build, and deploy high-quality integrations, dashboards, and automation workflows that extend the L2L platform and meet real customer needs.
Scale What Works: Architect stable, secure, and scalable technical solutions using L2L Connect, FlowEngine, APIs, and industrial protocols to support repeatable customer use cases.
Elevate Customer Experience: Translate customer requirements into reliable technical solutions that deliver real-time visibility, automation, and actionable insights—without requiring direct shop floor support.
Drive Reliability Through Ownership & Continuous Improvement: Own the reliability of delivered solutions by implementing multi-level error handling and safeguards against data loss, while continuously contributing to team learning and engineering best practices.

Requirements

• Strong experience with Node-RED, JavaScript, SQL, L2L APIs, Vue.js, and CSS
• Hands-on experience with RESTful APIs and data integration
• Working knowledge of industrial networking and integration protocols, including MQTT and OPC UA
• Ability to design and own technical solutions end-to-end
• Clear communicator with strong documentation and consulting skills
• Comfortable working independently while collaborating closely with senior engineers and cross-functional teams

Responsibilities

• Design, develop, and deploy backend integrations, frontend dashboards, and automation workflows using L2L Connect, FlowEngine, L2L Studio, and APIs
• Implement machine data connectivity using standard industrial protocols (MQTT, OPC UA) to enable real-time data flow into the L2L platform
• Architect solutions aligned to customer use cases, ensuring scalability, security, and long-term reliability
• Write clean, maintainable code and participate in solution and code reviews to uphold engineering best practices
• Apply thorough testing (unit and integration) to ensure first-time-right delivery and graceful recovery from failures
• Document solutions clearly, including technical diagrams, configuration guides, and handoff documentation
• Manage scoped project work by tracking tasks, timelines, and risks, and communicating progress and blockers clearly

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees