Technical Service Specialist - Specialty Solutions

Hydrite • Cheyenne, WY

7d

About The Position

The primary purpose of this position is to provide technical service support for foam control applications for new and existing business. This includes troubleshooting, problem solving and field testing of new products, application ideas and equipment. In addition, this individual will help support the corporate concept of total customer satisfaction as a way of life.

Requirements

• Must have communication and interpersonal skills, along with the ability to read, write, and speak English.
• Must possess strong problem solving, troubleshooting and “people” skills
• Minimum of 3-5 years field experience in industrial manufacturing plants

Nice To Haves

• 4 year bachelor’s degree in a science related field, or 2-year tech school degree preferred
• 1-3 years sales and/or field experience is desired

Responsibilities

• Maintain defoamer and chemical business at sugar, potato, ethanol and other current manufacturing accounts
• Assist in closing business where opportunities have been uncovered by sales reps
• Install, maintain and repair feed systems such as metering pumps and polymer dilution systems
• Be proactive in identifying leads, qualifying them and closing opportunities that will enhance Hydrite’s long-term market viability
• Survey plants, utilize the various tools available to determine best-in-class solutions and offer unique chemical programs for our customers
• Effectively manage time and territory to maximize productive activities
• Write timely chemical treatment proposals and service reports
• Maintain chemical sample supplies and equipment required to service accounts

Benefits

• Up to 10% Retirement Contribution
• $600 per Year Wellness Incentive
• Two Weeks Starting Paid Time Off
• Medical, Dental, and Vision - Eligible first day of the month following hire date.
• Benefits and perks include 401k and profit sharing, medical/dental/vision/life insurance, paid time off, tuition reimbursement, adoption assistance, legal services insurance, scholarship awards for children of employees, summer picnic, community giving events, free family wellness coaching including nutritionist and fitness coach.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees