Technical Service Lead Engineer – Houston

Ariel Corporation • Houston, TX

5d

About The Position

We are seeking a hands-on Technical Service Engineer who excels at troubleshooting while taking ownership and initiative of customer relations, problem solving and supporting our equipment at distributors and end-users throughout the Houston Texas region. You will be the primary technical contact for packaging operations and ensuring customer satisfaction from package design, commissioning, and throughout operation.
The right candidate is self-motivated, self-managed, enjoys up to 50% travel, and brings solution-focused approach to every challenge.
If you are passionate about leveraging your technical and business expertise to support critical oil & gas equipment in real-world environments, we’d love to hear from you!
Ariel is the largest manufacturer of separable reciprocating gas compressors world-wide. Our compressors are utilized by the global energy industry to extract, process, transport, store, and distribute natural gas from the wellhead to the end-user. Ariel sets the industry standard through expert design and manufacturing, industry-leading research and development, and unmatched customer support and training. Ariel’s culture and values are the cornerstone of the way we do business. We hire extraordinary people and invest in their growth, giving our employees the opportunity to build a career in an industry that is powering the world’s energy infrastructure. Our culture of continuous learning in a team-based environment not only enables employee development, but also encourages it. Ariel offers competitive pay, outstanding quarterly profit-sharing bonuses, unparalleled retirement programs, and excellent medical and insurance benefits.
See our facility and work environment here:
https://www.arielcorp.com/company/video-gallery/video.UZEUtpOp.8y6HZmS4.html

Requirements

• Bachelor's degree in Mechanical Engineering, or a related technical degree is required
• 5+ years of experience with mechanical systems, or a similar industrial equipment required
• Strong interpersonal, communication, and relationship management skills
• Ability to collaborate with cross-functional teams, particularly engineering groups
• Capability of provide front line support to Houston based Distributors through package application, design, fabrication and commissioning
• Self-motivated and self-managed with excellent organizational, problem-solving, documentation, and technical writing skills

Nice To Haves

• Compression industry experience preferred

Responsibilities

• primary technical contact for packaging operations
• ensuring customer satisfaction from package design, commissioning, and throughout operation
• provide front line support to Houston based Distributors through package application, design, fabrication and commissioning

Benefits

• Quarterly cash profit-sharing bonuses
• Annual company-paid profit sharing retirement contribution
• 401K with company 100% match (up to 6%)
• Excellent comprehensive benefit plan - medical, dental, vision, prescription, and life/disability plan
• Paid holidays and generous paid-time-off program
• Tuition reimbursement
• Student Debt Relief programs
• Relocation assistance for eligible positions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level