Technical Service Engineer
About The Position
We are seeking a Technical Service Engineer to support engineering releases, production transfers, and post-launch technical activities across multiple manufacturing locations. This role combines technical problem-solving, manufacturing support, and cross-functional coordination to ensure engineering data accuracy, production readiness, and successful product launches. The ideal candidate has hands-on experience supporting manufacturing environments and understands the complexity of OEM program requirements. This position plays a key role in maintaining engineering documentation integrity, supporting operational excellence, and ensuring smooth implementation of new and transferred production programs.
Requirements
- Bachelor’s degree in Mechanical Engineering or related field.
- 5+ years of experience in manufacturing, product engineering, or technical support in a production environment.
- Experience supporting product launches, engineering changes, or production transfers preferred.
- Exposure to heat exchangers, cooling systems, or thermal management components is strongly preferred.
- Understanding of APQP processes and manufacturing quality requirements.
- Familiarity with ERP systems (such as Plex) and engineering change management processes.
- Proficiency with CAD software (Pro/E, Creo, or similar).
- Strong problem-solving skills and ability to support cross-functional teams.
- Ability to manage multiple priorities in a fast-paced manufacturing environment.
- Strong communication skills for collaboration across global teams.
- Ability to travel domestically and internationally as needed to support production transfer and launch activities.
Nice To Haves
- Experience in automotive, commercial vehicle, or industrial manufacturing.
- Experience supporting global manufacturing environments.
- Familiarity with thermal systems or fluid cooling components.
Responsibilities
- Support engineering release activities, ensuring drawings, specifications, and technical documentation are accurate and properly distributed across sites.
- Assist with production transfer and launch activities to ensure smooth implementation and minimal disruption to manufacturing operations.
- Provide technical support for post-production issues, warranty feedback, and corrective actions to improve product performance and reliability.
- Maintain engineering documentation control and ensure information is accessible and current across global locations.
- Support efforts to protect proprietary engineering data and ensure secure distribution to manufacturing partners and facilities.
- Collaborate with engineering, quality, manufacturing, and supply chain teams to improve release reliability and operational efficiency.
- Assist in identifying risks and supporting continuous improvement initiatives related to product launch and production support.
Benefits
- Competitive salary and performance-based bonus
- Comprehensive benefits package (medical, dental, vision, life insurance)
- Short-term and long-term disability coverage
- 401(k) with company match
- Paid vacation, sick time, holidays, and floating holidays
- Career growth opportunities in a fast-paced, global environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
