Technical Sales Specialist - Protective Packaging Solutions

Intertape Polymer Group (IPG) • Chicago, IL

3d

About The Position

Join the IPG Team!
Are you ready to elevate your career? At IPG, we are more than just a global leader in packaging and protective solutions—we are a community that values safety, people, passion, integrity, performance, and teamwork. From tapes and films to packaging and protective products, as well as engineered coated materials and advanced packaging machinery, we develop innovative solutions that protect the world. Now, we are expanding our global team and looking for talented individuals like you!
Position Description
Title: Technical Sales Specialist
Department: Sales
Immediate Supervisor: Technical Sales Manager
Status: Exempt Salaried
Position Purpose: Partner with IPG Sales Representative to provide technical sales support and guidance to ensure that effective technical solutions are developed which fulfill the customers’ requirements.

Requirements

• Undergraduate Degree in Business or technical related discipline preferred, may consider equivalent years of experience.
• 2-4 years of experience in the technical resolution of products required.
• Ability to present technical concepts to non-technical people.
• Strong problem solver with organizational and analytical skills.
• Strong attention to detail.
• Strong written and verbal communication skills.
• Well-developed interpersonal and time management skills.
• Ability to manage multiple projects with minimum direction.
• Strong team player.
• Dependable and self-motivated.
• Adaptive to change and tight deadlines.
• Must be able to travel 70% of the time by vehicle or air travel as required. Must have a valid driver’s license to operate a vehicle

Responsibilities

• Required to be knowledgeable with IPG products (shrink films, stretch films, protective packaging, tape heads, carton closure equipment), features, benefits, capabilities and effectively communicate the IPG value to our customers.
• Partner with sales and related departments to develop, define and document Technical Sales “best practices” including, but not limited to: RFQ/RFP analysis, value analysis, quarterly review, time studies, annualized cost saving programs, corporate reporting, end user training programs.
• Partner with sales to identify complex opportunities and appropriate solutions for new and existing customers that match their long and short-term needs and goals.
• Provide technical guidance and expertise in customer meetings regarding implementation and execution, best practices, products and features, partnerships, etc. Confident and knowledgeable to demonstrate machine capabilities to customers.
• Coordinate with internal departments: Sales Management, R&D, Engineering and Operations with clearly defined technical and commercial requirements.
• Gather sales and customer feedback and requests for product development consideration.
• Act as a field feedback loop for product development.
• Proactively improve relations with shrink and/or stretch wrap equipment and suppliers understanding how their equipment works and how our products perform on their equipment.
• Other duties as assigned.

Benefits

• We offer competitive pay, extensive benefits that support you and your family, and exciting career development opportunities.
• Whether you are looking to enhance your skills or advance your career, we offer ongoing training and the support you need to succeed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees