Technical Sales Professional

Heimdall Power • Charlotte, NC

9d

About The Position

We are seeking a proactive and customer-oriented Technical Sales Professional to join our team. In this role, you will combine strong technical expertise with excellent communication and relationship-building skills to provide solutions that meet customer needs. You will serve as the link between our technical capabilities and our customers’ business challenges, playing a key part in driving revenue growth.

Requirements

• The ideal candidate holds a bachelor’s degree in engineering, technology, business, or a related field, or has equivalent experience, and brings a background in technical sales, project delivery, pre‑sales, account management, or similar customer-facing roles.
• Industry-specific knowledge—such as software, industrial equipment, IT solutions, manufacturing, or electronics—is considered a strong advantage.
• The role requires solid technical understanding and the ability to communicate complex concepts in a clear and customer-friendly way, along with excellent communication, negotiation, and presentation skills.
• A strategic mindset is essential, enabling the candidate to identify customer needs and propose effective solutions.
• Strong problem‑solving abilities, collaborative working style across cross-functional teams, and comfort in a target-driven environment are also key.
• Personally, the candidate is customer-focused, relationship-oriented, self‑motivated, and takes initiative and ownership.
• Strong organizational skills and the ability to manage multiple priorities simultaneously are crucial for success in this role.

Nice To Haves

• Industry-specific knowledge—such as software, industrial equipment, IT solutions, manufacturing, or electronics—is considered a strong advantage.

Responsibilities

• Identify, pursue, and develop new business opportunities within assigned markets or customer segments.
• Manage and grow relationships with existing customers to expand product usage and increase customer value.
• Conduct product demonstrations, presentations, and technical consultations.
• Be the technical expert publicly at marketing events, webinars and within relevant working groups.
• Solution architecture: Understand customer requirements and structure our existing offerings to meet these expectations. Support sales to create well-structured offers that will meet or exceed customer expectations.
• Advise customers on product capabilities, technical specifications, and integration options to drive upsell and increased usage of the solutions.
• Collaborate closely with engineering, product development, and support teams to deliver accurate and feasible solutions.
• Where customer requirements exceed existing offerings, provide structured input in to the Product and Technical teams to drive and deliver new product offerings.
• Support sales in the preparation of quotes, proposals and tender responses with a high level of accuracy and clarity.
• Support customers throughout the sales cycle—from initial contact to post-sale follow‑up.
• Monitor market trends and competitor solutions to ensure the company remains competitive.
• Work with internal teams to ensure seamless delivery and implementation of solutions.
• Provide customer insights to inform product development and improvement.
• Maintain accurate records in CRM systems and deliver sales forecasts and reports regularly.

Benefits

• 401(k) matching
• Dental, health, and vision insurance
• Generous paid time off
• An energetic and dynamic workplace environment
• An opportunity to engage with cutting-edge technology and directly help utilities optimize the power grid and fuel better lives
• Professional development rooted in a shared purpose to advance the world’s most critical infrastructure, the power grid

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level