Technical Sales Manager, Prisma SDWAN

Palo Alto NetworksAustin, TX
1dRemote

About The Position

Your Career As a Technical Sales Manager (TSM) for SD-WAN, you will work with your sales partners to establish strong relationships with customers, helping them in the detection and prevention of advanced cyber attacks and breaches, and advising on which applications to deploy from the Palo Alto Networks platform. Our TSM’s bring a deep technical understanding of cybersecurity products, integrations and critical cyber threats facing our customers’ environments. You will build trust with our customers and teams, and build environments where our customers feel (and are) secure. Based on learnings from your customer base, you will provide valuable feedback and input to our product management teams on new feature requests and product improvements.

Requirements

  • 5+ years of relevant technical pre-sales systems engineering work experience within the networking field
  • Highly advanced experience with SD-WAN architectures/providers, as well as BGP routing
  • Ability to travel up to 50%

Nice To Haves

  • WAN technologies - MPLS, MetroE, Leased Lines, Broadband
  • Tunneling protocols - SSL/TLS, IPSec, GRE, DMVPN
  • IP Routing - BGP, OSPF, Static, Network Address Translation
  • Virtualization technologies - ESX, KVM, Xen, Microsoft preferred
  • Network security capabilities - IPS/IDS, Zone-Based Firewalls

Responsibilities

  • Establish yourself as a trusted advisor on Palo Alto Networks' SD-WAN products and capabilities, to prospects and customers, working with your Account Managers and the local partners within your territory
  • Architect and propose validated solutions which address the identified SD-WAN and security problems in each individual environment
  • Identify and document specific problems with prospective and current customers which can be solved through the deployment of integrated solutions
  • Ensure ongoing customer happiness, support and adoption
  • Pursue continuous self-improvement and learning to maintain technical leadership of applicable technologies (data center, SDN, public cloud, security, networking, etc.)
  • Understand and effectively differentiate against our top competitors
  • Act as the customer advocate for any issues that require technical assistance and follow-up with the customer through resolution
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