Technical Sales Development - Chromatography

The businesses of Merck KGaA, Darmstadt, Germany•Bedford, MA

About The Position

As a key member of the Customer Applications team, you will play a vital role in advancing our chromatography solutions, specifically focusing on Affinity / Protein A chromatography. You will leverage your expertise in downstream technologies to collaborate with commercial partners and drive the adoption of our innovative technologies. Your strategic insights will be essential in developing initiatives that enhance chromatography sales within your designated region. By working closely with Process Development Scientists, you will ensure a seamless customer experience, particularly for those testing and trialing our products. Your understanding of market dynamics and customer needs will enable you to identify strategic opportunities for growth. You will engage with customers both in person and virtually, presenting our expertise while addressing their specific needs. Your contributions will extend to planning and executing regional action plans alongside Field Marketing and Commercial teams. Additionally, you will act as a liaison, sharing customer feedback with leadership to shape our strategies and product offerings.

Requirements

Bachelor‘s degree in Life Sciences, Biotechnology, Chemical Engineering, or a related field; a Master‘s or PHD is preferred
You have over 5 years of relevant technical experience in the life sciences industry, from prospecting to closure. 20-30% travel
You are well-versed in downstream processing and chromatography, with experience in biological production, including monoclonal antibodies
You demonstrate strong project management skills, adept at managing complex projects with stakeholders
You are fluent in English and ideally in the local language relevant to your market

Nice To Haves

You exhibit a customer-focused mindset, coupled with digital agility and proactive, action-oriented behavior. 10 years of experience
You possess excellent communication skills, both verbal and written, enabling you to build strategic relationships effectively

Responsibilities

Collaborate with commercial partners to drive the adoption of chromatography technologies
Develop and implement initiatives to enhance chromatography sales in your region
Partner with Process Development Scientists to ensure a seamless customer experience
Assist Field Marketing and Commercial teams in planning and executing regional action plans
Identify strategic opportunities for market share growth based on customer insights and market dynamics
Present technical expertise to customers through both face-to-face and virtual interactions
Prepare and validate information required for prioritizing customer projects
Act as an ambassador for collaborative mindset, supporting the broader product range where applicable