Technical Publications Writer

Toyota Material HandlingVillage of Greene, NY
3hHybrid

About The Position

We’re seeking a passionate and dedicated Technical Writer. In this role, you’ll write technical manuals, reference materials, online help, and other documentation for both internal and external audiences. You will create clear, descriptive content and work closely with multiple departments and subject matter experts to verify accuracy. You will use a variety of tools, technologies, and media to complete documentation tasks and coordinate the production and distribution of published materials as needed. You may lead projects that require broad technical knowledge. You will work under limited supervision, handling complex issues independently and escalating only the most advanced challenges.

Requirements

  • Four or more years of relevant professional experience.
  • Ability to understand and apply comprehensive subject‑matter knowledge.
  • Excellent verbal and written communication skills.
  • Strong project management capabilities.
  • Advanced understanding of electro‑mechanical and hydraulic systems, hardware/software integration, troubleshooting, assembly techniques, and applicable tools.
  • Advanced knowledge of PC operating systems and system software.
  • Advanced proficiency with key software tools relevant to the role, such as CCMS, FrameMaker, Acrobat Pro, Microsoft Office Suite, PLM, and AI‑based tools.
  • Proficiency in using Simplified Technical English.

Nice To Haves

  • A bachelor’s degree or related technical certificate.

Responsibilities

  • Creating and writing documents that support the company’s publishing goals, while participating in peer reviews and occasionally reviewing the work of colleagues.
  • Proactively identifying the need for technical updates and making revisions to published documents.
  • Ensuring all publications comply with Technical Publications, Marketing, Legal, and Corporate standards.
  • Assisting in the development of procedures for electronically archiving documents.
  • Coordinating the print and/or electronic publication of materials as needed.
  • Conducting content research to support team members and project needs.
  • Providing leadership, coaching, and mentoring to others, and serving as a lead writer or supporting lead writers to meet project goals.
  • Designing effective page layouts and visuals that clearly communicate the intended message.
  • Reviewing engineering prints, system diagrams, and parts lists to identify and correct errors.
  • Utilizing admin‑level capabilities in software applications and systems when needed.

Benefits

  • Competitive Salary
  • Performance Bonus
  • Generous Paid Time Off and 13 Paid Holidays
  • Affordable Medical plans and no-cost Dental & Vision options
  • 100% 401(k) match up to 6%
  • Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability
  • Tuition Assistance Program
  • Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance
  • Recognition and Kaizen (continuous improvement) Reward Programs
  • Meaningful opportunities for personal and professional development
  • Onsite Fitness Center & Occupational Health Clinic
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