Technical Publications Specialist

Veralto Global•Richmond, VA

11h•$28 - $31

About The Position

ChemTreat, a Veralto company, is the nation’s largest and fastest-growing specialty chemical company dedicated solely to industrial water treatment. We understand and respect the awe-inspiring power of water to impact industries, and to sustain and enhance lives. Our 2,000 associates across North and South America maximize this power for our customers- from power producers to food and beverage companies to the automotive industry- helping them grow their businesses while protecting people and the environment. When you join the ChemTreat team and the broader Veralto network, you’ll have the chance to shape the future of our planet and the future of your career. You’ll have opportunities to build new skills and invest in your development, all while doing meaningful work that makes an everyday impact on the world’s vital water resources. The Technical Publications team enhances and maintains a critical communication interface between ChemTreat and our customers. Technical Publications creates sales proposals and other customer-facing support documents with consistent, accurate, and on-brand content to position ChemTreat as an industry leader. The Technical Publications Specialist owns the delivery of documentation to the sales team and customers, leads the team and manages incoming work in the manager’s absence, and maintains CT365 libraries, proofreads customer-facing documents, and interfaces directly with customers and sales leaders as projects require. The Technical Publications Specialist provides other backup support to manager when required, including special requests and customer submission/registration portal management. Increasing inter-department communication is a core initiative which can include participation in cross-functional projects, educating Sales and other functions on the scope of Technical Publications and the Marketing Department, and engaging in Kaizen events as a subject matter expert.

Requirements

High school education; business school or college courses preferred
3+ years relevant experience
Strong project management skills
Excellent communication skills, both written and oral
Proficient in Microsoft Office Suite, Adobe Reader/Distiller
Excellent typing, grammatical, proofing, and editing skills
Strong organizational, multi-tasking, and follow-up skills
Ability to work independently with minimal supervision
Ability to work in high-pressure environment

Responsibilities

Manage incoming work for Technical Publications team (independently in manager’s absence and when requested) including project requirement review, due date determination/assignment based on customer/rep requirements and existing workload, provide initial response to requestor, assign work for preliminary processing to other team members as required, and maintain the project log and folders.
Daily support of ChemTreat's sales and customer-retention efforts through accurate document preparation including bid responses, proposals, questionnaires/registrations, program administration manuals, and other items as requested.
Proof and edit for other Tech Publication Specialists and cross-functionally as requested including requests for Legal team review, Tech Staff publications, and internal Growth & Leadership Conference materials.
Lead new sales rep orientations as needed.
Lead weekly project report update when requested. Provide other backup support to manager as requested.
Provide subject matter expertise in cross-functional projects including Kaizen events, marketing campaigns, and special requests as they arise.
Manage miscellaneous requests as received in department or assigned. Maintain Technical Publications-managed SharePoint libraries.