Technical Publications Lead

Faith Technologies•Menasha, WI

About The Position

You’ve discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And ─ as “one of the Healthiest 100 Workplaces in America” ─ is focused on the mind/body/soul of team members through our Culture of Care . The Technical Publications Lead is responsible for guiding a team of technical writers and/or documentation specialists, and liaison with functional areas of the business. This role blends leadership, strategic documentation planning, and cross-functional collaboration to ensure all publications are clear, consistent, and correct. The Lead must demonstrate strong communication skills, build trust within the team, and maintain a continuous focus on meeting the needs of both internal and external customers. A robust background in technical writing, critical thinking, and a commitment to safety are essential. The Lead is also expected to hold team members accountable for their responsibilities and foster an environment of professional growth and inclusivity. Must have deductive reasoning and critical thinking skills with the ability to apply structure to specific problems and produce sensible solutions. Must be familiar with MS Office applications, Smartsheet, Adobe, and exposure or experience with topic-based authoring. Beneficial to have knowledge of manufacturing processes, construction industry practices, and renewable energy.

Requirements

Bachelor’s degree or greater preferred or 10+ years industry experience
8 + years’ industry experience preferred
Must have deductive reasoning and critical thinking skills with the ability to apply structure to specific problems and produce sensible solutions.
Must be familiar with MS Office applications, Smartsheet, Adobe, and exposure or experience with topic-based authoring.
strong communication skills
build trust within the team
maintain a continuous focus on meeting the needs of both internal and external customers
robust background in technical writing
critical thinking
commitment to safety

Nice To Haves

knowledge of manufacturing processes
construction industry practices
renewable energy

Responsibilities

Develops and improves technical documentation strategies, including style guides, content architecture, workflows, and more.
Builds a team of confident, skilled , and engaged team members.
Prioritizes documentation tasks in alignment with roadmaps and business requirements.
Becomes a point of contact for internal stakeholders and subject matter experts .
Oversees editorial review process and provide 1:1 training for technical writers .
Interfaces frequently with the technical publications manager on strategy and day-to-day operations .
Participates in and suggests continuing education opportunities.
Performs other related duties as and assigned.