Technical Publications Lead

Faith Technologies • Menasha, WI

4d

About The Position

You’ve discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And ─ as “one of the Healthiest 100 Workplaces in America” ─ is focused on the mind/body/soul of team members through our Culture of Care. The Technical Publications Lead is responsible for guiding a team of technical writers and/or documentation specialists, and liaison with functional areas of the business. This role blends leadership, strategic documentation planning, and cross-functional collaboration to ensure all publications are clear, consistent, and correct. The Lead must demonstrate strong communication skills, build trust within the team, and maintain a continuous focus on meeting the needs of both internal and external customers. A robust background in technical writing, critical thinking, and a commitment to safety are essential. The Lead is also expected to hold team members accountable for their responsibilities and foster an environment of professional growth and inclusivity. Must have deductive reasoning and critical thinking skills with the ability to apply structure to specific problems and produce sensible solutions. Must be familiar with MS Office applications, Smartsheet, Adobe, and exposure or experience with topic-based authoring. Beneficial to have knowledge of manufacturing processes, construction industry practices, and renewable energy.

Requirements

• Education: Bachelor’s degree or greater preferred or 10+ years industry experience
• Experience: 8+ years’ industry experience preferred
• Must have deductive reasoning and critical thinking skills with the ability to apply structure to specific problems and produce sensible solutions.
• Must be familiar with MS Office applications, Smartsheet, Adobe, and exposure or experience with topic-based authoring.
• Travel: 5-10%
• Work Schedule: This position works between the hours of 7 AM and 5 PM, Monday- Friday. However, work may be performed at any time on any day of the week to meet business needs.
• A robust background in technical writing, critical thinking, and a commitment to safety are essential.
• The Lead is also expected to hold team members accountable for their responsibilities and foster an environment of professional growth and inclusivity.
• Must demonstrate strong communication skills, build trust within the team, and maintain a continuous focus on meeting the needs of both internal and external customers.

Nice To Haves

• Beneficial to have knowledge of manufacturing processes, construction industry practices, and renewable energy.

Responsibilities

• Develops and improves technical documentation strategies, including style guides, content architecture, workflows, and more.
• Builds a team of confident, skilled, and engaged team members.
• Prioritizes documentation tasks in alignment with roadmaps and business requirements.
• Becomes a point of contact for internal stakeholders and subject matter experts.
• Oversees editorial review process and provide 1:1 training for technical writers.
• Interfaces frequently with the technical publications manager on strategy and day-to-day operations.
• Participates in and suggests continuing education opportunities.
• Performs other related duties as required and assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level