Technical Project Manager | Home Services

Red Ventures • Charlotte, NC

21h • $75,000 - $100,000

About The Position

The Home team is seeking a dynamic, innovative Technical Project Manager to join our growing team. You'll play an instrumental role in the development of our core platform to deliver value to our businesses. You will drive the technical implementation of new strategic products across multiple work streams within the Home business unit. You will also manage the development of creative assets for the digital experiences that will accompany the technical products developed. You will be a key point of contact for a diverse, cross-functional team that will look to you for leadership and guidance. This is a highly visible role, offering the opportunity to interact internally and externally across senior levels of the organization. What You'll Do: Collaborate with diverse teams to develop, organize, and execute cross-functional plans for delivering tools, systems, integrations, and digital creative experiences that drive growth. Work with our Directors of Engineering, Product, and Creative to coordinate the technical and creative development efforts, track/drive the project, and manage the operational implementation process. Anticipate bottlenecks, provide escalation management and make tradeoffs; encourage smart risk-taking behavior to maximize business benefit; identify interdependencies between concurrent projects to prevent downstream problems. Discover the true requirements underlying feature requests; recommend alternative technical approaches; work with engineering and product leadership to determine level of effort and meet aggressive timelines. Coordinate meetings with stakeholders and provide updates. Roadmap and prioritize with engineering/creative teams and stakeholders to determine strategic priority projects. Assess incoming feature requests and work with engineering teams to determine level of effort. Set and manage expectations around work that is required to launch and maintain key revenue programs through exceptional communication, kick off meetings and consistent on-time deliverables. Strategically and tactfully communicate deliverables, red flags and accountability for next steps with thoughtful timelines, to internal and external stakeholders. Manage time tracking and software capitalization estimates for work being developed. Act as Scrum Master/Agile Coach for teams.

Requirements

• 3+ years of experience leading large, cross-functional technical and creative projects
• Analytical individual that will use sound judgment to guide and influence the larger team
• Possess a thorough understanding of software processes (development, configuration, testing, and deployment); understanding of creative workflows across design, copywriting, and digital production.
• Technical background in software development or data infrastructure
• Experience managing efforts implementing and maintaining web and API standards
• Proven track record of developing and refining process
• Ability to work cross functionally on multiple projects with varying stakeholders
• Outstanding communication skills
• Ability to balance competing priorities, and delegate teams appropriately

Nice To Haves

• Bachelor’s degree in Project Management, Information Systems or a related field
• PMP, CAPM, or Scrum Master Certification or equivalent work experience

Responsibilities

• Collaborate with diverse teams to develop, organize, and execute cross-functional plans for delivering tools, systems, integrations, and digital creative experiences that drive growth.
• Work with our Directors of Engineering, Product, and Creative to coordinate the technical and creative development efforts, track/drive the project, and manage the operational implementation process.
• Anticipate bottlenecks, provide escalation management and make tradeoffs; encourage smart risk-taking behavior to maximize business benefit; identify interdependencies between concurrent projects to prevent downstream problems.
• Discover the true requirements underlying feature requests; recommend alternative technical approaches; work with engineering and product leadership to determine level of effort and meet aggressive timelines.
• Coordinate meetings with stakeholders and provide updates.
• Roadmap and prioritize with engineering/creative teams and stakeholders to determine strategic priority projects.
• Assess incoming feature requests and work with engineering teams to determine level of effort.
• Set and manage expectations around work that is required to launch and maintain key revenue programs through exceptional communication, kick off meetings and consistent on-time deliverables.
• Strategically and tactfully communicate deliverables, red flags and accountability for next steps with thoughtful timelines, to internal and external stakeholders.
• Manage time tracking and software capitalization estimates for work being developed.
• Act as Scrum Master/Agile Coach for teams.

Benefits

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That’s why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees