About The Position

The Technical Project Manager, internally titled Business Analyst, manages a pool of clients through the technical implementation of the technology's web-based platform. This role manages the partner relationship, sets and executes against project milestones, and manages the quality, partner satisfaction and engagement throughout the implementation lifecycle. This role is also responsible for contributing to the team's process improvement efforts and finding innovative ways to make positive impacts to the business. This position may be based in Richmond, VA or Washington, D.C.

Requirements

  • Bachelor’s Degree
  • Minimum 1 year of continuous work experience
  • Experience working with analytic tools (Excel, SQL, UNIX)
  • Valid Driver’s License
  • Willingness to travel up to 10% domestically
  • Attention to detail
  • Service orientation
  • Ability to work in a collaborative environment
  • Strong communication skills
  • Demonstrable analytical reasoning and problem-solving ability
  • Time management skills
  • Understanding of flow of data and familiarity with databases and data warehouse structures and data pipeline methodologies

Nice To Haves

  • Partner management experience
  • Project management/planning/scheduling experience, including familiarity with and application of project management practices, tools, and technologies
  • Relevant project management experience
  • Demonstrates personal responsibility and assertiveness
  • Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB’s mission, values, and aspiration

Responsibilities

  • Effectively manage and execute technical projects end-to-end for a portfolio of partners
  • Design and lead implementation strategy based on institutional structure and data availability
  • Work with the partners technical staff, to extract and validate data
  • Assist team in improving process, and developing scalable solutions
  • Own and drive end-to-end data validation processes to ensure data accuracy, completeness, and alignment with project requirements
  • Master the functionality of the Edify platform and develop expertise in industry/product terrain
  • Foster executive level relationships within the institution
  • Facilitate phone calls and in person presentations with partners
  • Communicate project-related changes, risks, and contingencies, facilitating resolutions as needed
  • Proactively identify risks, resolve issues, and remove impediments to project success
  • Organize and facilitate regularly occurring cross-functional project team meetings and huddles and keep all parties informed on project statuses
  • Identify and resolve technical challenges affecting project timelines or functionality.
  • Develop project schedules and plans for assigned partners, including coordination of project requirements/components

Benefits

  • Medical, dental, and vision insurance plans; dependents and domestic partners eligible
  • 20+ days of PTO annually, in addition to paid firm and floating holidays
  • Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
  • 401(k) retirement savings plan with annual discretionary company matching contribution
  • Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans
  • Employee assistance program with counseling services and resources available to all employees and immediate family
  • Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
  • Fertility treatment coverage and adoption or surrogacy assistance
  • Paid parental leave with phase back to work program for birthing and non-birthing parents
  • Access to milk shipping service to support nursing employees during business travel
  • Discounted pet health insurance coverage for dog and cat family members
  • Company-provided life, AD&D, and disability insurance
  • Financial wellness resources and membership in a robust employee discount program
  • Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service