Technical Program Manager

SPS Commerce•Minneapolis, MN

22d•Hybrid

About The Position

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain! Position Summary: The Technical Program Manager is responsible for the end-to-end governance, coordination, and execution of complex, multi-workstream technology programs. This role ensures alignment across projects, manages interdependencies, and drives delivery of planned business benefits. The ideal candidate has strong leadership, communication, organization skills, with a proven track record in program governance, stakeholder management, business case creation, budget management, and enterprise-scale technology delivery.

Requirements

Bachelor’s degree in Information Technology, Computer Science, Business, or related field (Master’s preferred).
8–12+ years of progressive experience in program or project management within a technology organization.
Proven success managing multi-project programs with multiple stakeholders and dependencies.
Strong understanding of governance frameworks, software management practices (audits, true-ups, rationalization), change control, and executive reporting.
Expertise with project management tools (e.g., MS Project, Smartsheet, Jira, Asana, or similar).
PMP, PgMP, or equivalent certification preferred.
Excellent communication, facilitation, and stakeholder management skills.

Nice To Haves

Strategic Thinking: Ability to connect program objectives to business outcomes and align initiatives with organizational strategy
Leadership & Influence: Inspires collaboration across teams and functions without direct authority; effectively builds consensus among diverse stakeholders
Governance Discipline: Deep understanding of program governance principles and ability to implement structured oversight frameworks
Financial Acumen: Ability to develop strategy, model scenarios, forecast, and optimize costs
Analytical & Problem-Solving Skills: Uses data-driven insights to evaluate performance, identify risks, and recommend corrective actions
Communication & Executive Presence: Clearly articulates complex technical and business concepts to senior leaders and governance boards
Adaptability: Navigates ambiguity, reprioritizes effectively, and maintains momentum in dynamic environments
Stakeholder Management: Builds strong relationships with sponsors, executives, and delivery teams to ensure alignment and engagement
Results Orientation: Maintains focus on outcomes, driving accountability and measurable value delivery across all program workstreams
Collaboration & Teamwork: Promotes shared ownership and fosters a culture of transparency and continuous improvement.

Responsibilities

Oversees and manages a consolidated plan for all project workstreams, ensuring planned benefits are delivered to the organization
Drives alignment across workstreams and ensures interdependencies are identified, tracked, and managed
Establishes governance protocols, forums, and stage gates; ensures scope, timeline, and budget are monitored, evaluated, and that impacts and decisions are properly documented
Forecasts, models, and oversees labor, software, and hardware spend in support of building and managing the business case
Ensures program risks, issues, and blockers are resolved through appropriate governance bodies (workstreams, steering committees, or Board)
Measures program performance and ensures timely adjustments to maintain effectiveness and delivery outcomes
Coordinates agendas and materials for Steering Committee meetings, ensuring transparency and executive alignment
Finalizes and submits program status reports on behalf of the program, ensuring accuracy and completeness
Partners closely with peer program managers and cross-functional teams to ensure alignment across related initiatives and portfolios
Develops and maintains program governance frameworks, templates, and standards, including: Scope management Budget management Change management Status updates and reporting