Technical Product Manager - Business Operations

TD Synnex • Greenville, SC

20d

About The Position

Job Purpose: The Technical Product Manager for Internal ERP Applications plays a pivotal role in managing and optimizing the organization's ERP systems and IT project management processes. This position is responsible for driving the development, enhancement, and integration of internal ERP applications to streamline business operations, improve efficiency, and support organizational goals. This technical product Manager is accountable for Delivered solution effectiveness – projected vs. actual ROI ratio, usage, etc., and also "Customer" satisfaction – qualitative & quantitative. The Technical Product Owner’s role is crucial in achieving departmental objectives by ensuring that internal ERP solutions effectively support and enhance the department's operations. May support various areas in operations including, Traffic, Compliance, Customer Care, and/or Warehouse

Requirements

• Bachelor’s degree in Computer Science, IT, Business Administration, or related field; advanced certifications are a plus
• Strong background in IT project management , ERP implementation/support, and preferably the IT distribution industry
• Experience in logistics operations , including conveyor and networking systems.
• Exceptional communication, leadership, and problem‑solving abilities.
• Skilled in formal presentation development, stakeholder engagement, and persuasive negotiation.
• Demonstrated strengths in critical thinking, decision‑making, and attention to detail.
• Ability to manage multiple priorities, adapt to change, and perform effectively under pressure.
• Strong interpersonal skills with the ability to collaborate across diverse teams and interact with senior leadership.
• Proficient in data entry, basic math, and intermediate‑level computer applications.

Responsibilities

• Leads the end‑to‑end lifecycle of internal ecosystems and applications, including defining product vision, building roadmaps, and ensuring alignment with organizational IT strategy.
• Managing IT projects from planning through delivery, coordinating with cross‑functional teams, and serving as the primary liaison between business units and technical teams.
• Gathering and translating business requirements into technical specifications
• Maintaining backlogs in Jira or similar tools
• Partnering with developers and engineers to design scalable, secure solutions.
• Overseeing testing and UAT
• Providing training and ongoing user support
• Continuously monitoring system performance to drive enhancements.

Benefits

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level