Technical Product Manager-Billing

JPMorganChaseBrooklyn, NY
14h

About The Position

Unleash your expertise to craft industry-tailored solutions and become a guiding light for insights in a dynamic market landscape. Engage directly with clients, be their voice, and revolutionize how they perceive value. Job Summary As a Technical Product Manager on the Securities Services team, you will be part of a global team delivering key aspects of the analysis, implementation & communication phases of the overall billing remediation program. You will also participate/support other program activities including interviewing/consulting with management and product partners, detailing, and understanding business functions/process flows, sourcing & constructing Management Information Systems to support management meetings, and agreeing implementation plans with the operations and technology partners related to project execution.

Requirements

  • Senior-level expertise in financial services, strategy/management consulting, operations, or technology environment, with a focus on strategy, change, and/or project management.
  • Hands-on proficiency with tools (Alteryx, MS SQL, and Tableau).
  • Logical and structured approach to planning, problem-solving, and decision-making.
  • Strong awareness of risk and controls.
  • Effective presentation skills and advanced PowerPoint proficiency.
  • Clear and confident communication abilities; able to influence internal and external stakeholders; confident in communicating with senior management.
  • Ability to work under pressure and to set/achieve project milestones within deadlines.

Nice To Haves

  • Previous involvement in large strategic programs from an Investment Bank, Corporate Bank, or Management Consultancy background.
  • Expert skills in data analysis in support of business or use case development, with strong Excel capabilities.
  • Knowledge of Securities Services.

Responsibilities

  • Coordinate with client facing and product stakeholders to outline and define billing requirements related to client onboarding activities and new product development.
  • Mine and analyze data to identify trends and areas of opportunity (i.e.: business case development & confirmation) to help support recommendations for operational and technology improvements.
  • Develop and document front-to-back business process flows and business requirements (where necessary).
  • Provide status updates to broader team and senior managers via various billing governance forums.
  • Provide effective communication & coordination of all change ensuring that the relevant business, operations, and technology stakeholders are engaged and that all issues and risks are identified and escalated.
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