Technical Operations Lead Analyst

AAA•Costa Mesa, CA

About The Position

As a Technical Operations Lead Analyst, you will be responsible for providing leadership and independent direction in the initiation, design, implementation, and management of projects and programs. As a Technical Operations Lead Analyst, you are capable of developing, testing, and deploying reports used to support the business. You will be querying large data sets with SQL, developing Tableau reports, and working on various ad-hoc data requests.

Requirements

Ongoing experience in business operations, business administration, or finance.
Prior experience managing multi-location/multi-state projects within a major organization.
Budget/ finance administration and project management experience.
Excellent Tableau and SQL skills.
Advanced experience with Excel and Access.
Organizational and time management skills, as well as the ability to multitask and meet project deadlines as set by management.
Ability to produce recommendations and proposals and delegate and oversee projects and assignments to other employees as directed.

Nice To Haves

Tableau/SQL certification

Responsibilities

Develop reporting in Tableau.
Query data for various ad-hoc data needs
Develop and administer new and existing programs impacting service delivery and quality, member benefits, employee performance, internal/external performance management and service provider compensation/incentive payments.
Assist with development and preparation of annual budget, goals, and objectives.
Provide monthly forecasting and effective budget updates.
Implement individual portions of the strategic business plan.
Assess, evaluate, and recommend alterations to the business plan as needed.
Develop and maintain databases of programs, initiatives, and vendors.
Create internal and external reports on expenses, internal and external incentive programs, initiatives, performance goals and results, including ad-hoc reports as needed.