Technical Operations Analyst, Onsite

Parallel Partners•Chicago, IL

1d•$100,000 - $170,000•Onsite

About The Position

We are currently looking for a Technical Operations Analyst for a great opportunity in the Chicago Loop. The company participates in a wide variety of marketplaces including global futures, equities, commodities, options, fixed income, and cryptocurrencies. Their culture emphasizes teamwork and focuses on continuous integration and test-driven development. This position is 100% Onsite.

Requirements

Need a bachelor’s or associate degree, preferably in a technical area such as computer science or engineering.
Exceptional communication and collaboration skills.
Strong experience supporting and configuring Windows Server, Windows 11.
Strong knowledge of Group Policy and Active Directory.
A self-motivated personality with a passion for solving complex problems.
Proficient in Linux.
Understanding of networking concepts such as DNS, HTTP, TCP/IP, UDP, and related protocols.
Passionate about technology.
Ability to manage projects independently.

Nice To Haves

Intune management experience.
Previous mobile device management experience.
Familiarity with Atlassian suite of products (Confluence, Jira, Bitbucket).
Familiar with SQL or similar relational database system.

Responsibilities

Oversee the operation and maintenance of our trading systems, guaranteeing continuity and stability in our production trading environment.
Coordinate, plan, and execute firm-wide changes within a global change management framework.
Providing end user support to employees in Chicago corporate offices and abroad.
Install, configure, maintain and troubleshoot PC hardware and software.
User provisioning.
Providing support for conference room technologies.
Evaluating and recommending new hardware and software technologies or solutions.
Assist in procuring, managing, and maintaining technology inventory.
Support other key initiatives as the business dictates.
On call coverage in a team rotation.