Technical Leader - Steam Turbine Product Service

GE VernovaSchenectady, NY
1dRemote

About The Position

The Steam Turbine Product Service Technical Leader will be responsible for leading an engineering team responsible for providing world-class customer issue resolution for Steam Turbine products for our global customers. Delivering the best customer outcomes will require strong connections with pole leaders, other engineering functions, operations, projects, One Field Service, Sourcing and Quality teams, as well as developing a strong team of multi-disciplined engineers.

Requirements

  • Master's degree from an accredited university
  • 6 years of steam turbine experience and 3 years of product service experience.

Nice To Haves

  • Strong oral and written communication skills.
  • Strong interpersonal and leadership skills.
  • Demonstrated ability to analyze and resolve problems.
  • Demonstrated ability to lead programs / projects.
  • Ability to document, plan, market, and execute programs.
  • Established project management skills.

Responsibilities

  • Support of installed base including activities such as customer issue resolution, fleet issues, service bulletin implementation, Monitoring & Diagnostics, fleet configuration.
  • Maintenance of fleet data, outage management.
  • Developing specialized knowledge in their discipline.
  • Serves as best practice/quality resource.
  • Has awareness of latest technical developments in own area.
  • Contributes towards strategy and policy development, and ensure delivery within area of responsibility.
  • Has in-depth knowledge of best practices and how own area integrates with others; has working knowledge of competition and the factors that differentiate them in the market
  • Uses judgment to make decisions or solve moderately complex tasks or problems in areas of operational/product management, manufacturing, technology or engineering.
  • Takes new perspective on existing solutions.
  • Uses technical experience and expertise for data analysis to support recommendations.
  • Uses multiple internal and limited external sources outside of own function to arrive at decisions.
  • Acts as a resource for colleagues with less experience.
  • May lead projects of varying size with moderate risks and resource requirements.
  • Explains difficult or sensitive information; works to build consensus.
  • Developing persuasion skills required to influence others on topics within field.

Benefits

  • GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation.
  • Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services.
  • Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants.
  • Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.
  • GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs
  • GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion.
  • No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program.
  • This document does not create a contract of employment with any individual.
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